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- Tasks: Manage key client relationships and ensure their satisfaction while identifying new business opportunities.
- Company: Xylem is a Fortune 500 company focused on innovative water solutions for a sustainable future.
- Benefits: Enjoy a full-time role with opportunities for professional growth and a supportive work environment.
- Why this job: Join a team dedicated to tackling global water challenges through creativity and collaboration.
- Qualifications: Experience in business development, strong communication skills, and proficiency in CRM software required.
- Other info: This is a 12-month fixed-term contract position based in Wokingham, England.
The predicted salary is between 21600 - 32400 £ per year.
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world\’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary
The Key Accounts Representative is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. They identify and pursue new business opportunities within existing key accounts, present products or services to clients, and address any issues or concerns they may have. The role involves conducting market research, preparing account reports, and meeting account management targets. Key Accounts Representatives must have excellent communication and negotiation skills, as well as the ability to work independently and manage their key accounts effectively.
Responsibilities
Client Relationship Management:
- Be the primary point of contact for assigned clients.
- Address customer concerns, queries, and feedback promptly.
- Foster long-term relationships by understanding client needs and tailoring solutions.
Sales Support And Upselling
- Collaborate with account managers to identify upselling opportunities.
- Present new or additional products and services to existing clients.
- Approach prospective clients through cold calling, email, and other channels.
Goal Driven Approach
- Focus on goals: Regularly assess personal and professional expectations.
- Align workplace behavior with objectives to drive success.
- Demonstrate a strong desire to succeed and go beyond what is asked.
Innovation And Adaptability
- Inspired to innovate: Propose creative solutions to enhance processes.
- Embrace change and adapt to a dynamic environment.
- Continuously seek professional growth opportunities.
Leadership And Accountability
- Empowered to lead: Take ownership of tasks and initiatives.
- Act as a leader within your role, even without formal authority.
- Accept constructive criticism and use it to improve.
Effective Communication
- Convey ideas clearly and effectively.
- Collaborate with colleagues, superiors, and clients.
- Be a positive team player who contributes to a supportive work environment.
Organizational Skills
- Handle paperwork, negotiate contracts, and manage administrative tasks.
- Maintain accurate records of interactions with clients.
Qualifications
- Proven experience in business development or a similar analytical role.
- Strong proficiency in CRM and business management software, such as Salesforce and ProWorkflow.
- Exceptional analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- A track record of identifying and capitalizing on business opportunities.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Industrial Machinery Manufacturing
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Key Account Manager (12 month FTC) employer: Xylem
Contact Detail:
Xylem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (12 month FTC)
✨Tip Number 1
Familiarise yourself with Xylem's products and services. Understanding their innovative water solutions will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Xylem on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience in client relationship management and how you've successfully nurtured key accounts in the past. Be ready to share specific examples that highlight your communication and negotiation skills.
✨Tip Number 4
Stay updated on industry trends related to water technology and sustainability. Showing that you are knowledgeable about current challenges and innovations in the field can set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Key Account Manager (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and client relationship management. Use keywords from the job description, such as 'communication skills', 'negotiation', and 'CRM software'.
Craft a Compelling Cover Letter: In your cover letter, express your passion for water solutions and how your skills align with Xylem's mission. Mention specific examples of how you've successfully managed key accounts or driven sales growth.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention how you increased sales by a certain percentage or successfully managed a number of key accounts. This will demonstrate your capability to meet targets.
Prepare for Potential Questions: Anticipate questions related to client management and sales strategies. Be ready to discuss how you would approach upselling opportunities and handle customer concerns effectively.
How to prepare for a job interview at Xylem
✨Understand the Company and Its Values
Before your interview, take some time to research Xylem and its commitment to sustainable water solutions. Familiarise yourself with their mission and values, as this will help you align your answers with what they stand for.
✨Showcase Your Relationship Management Skills
As a Key Account Manager, you'll need to demonstrate your ability to build and maintain client relationships. Prepare examples from your past experiences where you've successfully managed client accounts and resolved issues effectively.
✨Prepare for Sales Scenarios
Expect to discuss sales strategies and upselling techniques during the interview. Think of specific instances where you've identified new business opportunities or successfully upsold products to clients, and be ready to share those stories.
✨Demonstrate Adaptability and Innovation
Xylem values innovation and adaptability. Be prepared to discuss how you've embraced change in previous roles and any creative solutions you've proposed to enhance processes or overcome challenges.
