At a Glance
- Tasks: Support sales through prospecting, lead generation, and customer interaction.
- Company: Join Xylem, a Fortune 500 leader in sustainable water solutions.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Dynamic office environment with opportunities for travel and collaboration.
- Why this job: Be part of a team transforming water usage and conservation globally.
- Qualifications: Bachelor's degree and 2-3 years in sales or lead generation required.
The predicted salary is between 30000 - 42000 £ per year.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
- Prospecting & Lead Generation
- Execute structured prospecting activities, including outbound calling, email outreach and LinkedIn engagement.
- Identify high potential prospects using advanced research techniques and industry tools.
- Drive lead qualification through deeper needs assessment, technical understanding and decision maker mapping.
- Manage the early stages of the sales funnel with autonomy, ensuring a steady flow of qualified opportunities.
- Improve prospecting effectiveness by refining messaging, outreach sequences and targeting strategies.
- Maintain detailed records of activities, outcomes and customer insights in the CRM.
- Coordinate directly with field sales to ensure smooth transition and prioritization of opportunities.
- Market & Data Analysis
- Analyze target markets and sub segments to identify growth pockets and emerging opportunities.
- Conduct structured research on companies, applications, technologies and competitive landscapes.
- Build and maintain advanced prospect databases, including segmentation, scoring and prioritization.
- Evaluate outreach data and conversion metrics to optimize lead generation tactics.
- Provide the sales organization with synthesized insights, opportunity lists and market intelligence.
- Monitor market signals, industrial news and investment trends relevant to the region.
- Ensure all insights and data are captured, structured and leveraged in the CRM.
- Customer Interaction & Appointment Setting
- Lead first contact conversations with potential customers, handling more complex qualification discussions.
- Present Xylem’s offering with greater depth, addressing technical and commercial questions at a preliminary level.
- Secure high quality appointments for the field sales team, ensuring alignment with sales strategy and priorities.
- Join customer visits when needed to support evaluation, handover and opportunity shaping.
- Maintain consistent follow‑up communication with prospects to move them toward engagement.
- Sales Process Support
- Ensure high CRM hygiene, ensuring opportunity data is accurate, complete and actionable.
- Support opportunity progression by aligning with Marketing, Sales and Engineering on lead status and needs.
- Contribute to the refinement of sales playbooks, scripts and prospecting workflows.
- Conduct follow ups on proposals, quotes or customer inquiries when delegated by field sales.
- Assist in preparing reports on lead generation performance, funnel status and market trends.
- Cross‑functional Collaboration
- Work closely with Marketing to enhance targeting, align campaigns and provide feedback from the market.
- Collaborate with Application Engineering to understand technical aspects relevant to early qualification.
- Exchange information with Pricing and Customer Support to facilitate accurate early‑stage discussions.
- Participate in cross team initiatives aimed at improving customer acquisition effectiveness.
- Support continuous improvement activities through insight sharing and process enhancement suggestions.
- High Impact Behaviors
- Strong communication and persuasion skills across phone, email and digital channels.
- Proactive and autonomous approach to identifying and developing new business.
- Analytical mindset with the ability to synthesize complex information.
- Ability to collaborate effectively within a matrix organization and with multiple stakeholders.
- Resilient, adaptable and focused on delivering measurable results.
- Strong ownership of tasks, pipeline and process improvements.
- Qualifications: Education, Experience, Skills, Abilities
- Bachelor’s degree in Business, Marketing, Engineering or a related field.
- Minimum 2–3 years of experience in prospecting, inside sales, lead generation or a similar sales role.
- Demonstrated success in generating and qualifying opportunities in a B2B environment.
- Strong communication and negotiation skills, especially in outbound interactions.
- Proficiency with CRM systems and ability to manage structured pipelines.
- Solid skills in web research, LinkedIn, and digital outreach tools.
- Strong analytical capabilities and ability to interpret market data.
- Organized, autonomous, and comfortable managing multiple parallel activities.
- Results‑driven, with experience working toward KPIs and measurable targets.
- Additional Information – Physical Demands / Travel Requirements
- The role is primarily office‑based. Occasional travel with field sales representatives may be required for advanced qualification or handover support.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Sales Support Specialist in Axminster employer: Xylem
Xylem is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters innovation and collaboration. With the flexibility of remote work in the UK or Nordics, employees enjoy a healthy work-life balance while contributing to meaningful solutions in water treatment. Our commitment to sustainability and customer focus ensures that you will be part of a team making a positive impact on communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist in Axminster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Specialist at Xylem, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Xylem. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Specialist in Axminster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Xylem:When writing your cover letter, make sure to tailor your message specifically for Xylem. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Xylem
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Xylem that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Xylem that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Xylem’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
