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- Tasks: Manage and track hardware warranty returns for Smart Metering contracts.
- Company: Join Xylem, a Fortune 500 leader in global water solutions.
- Benefits: Enjoy flexible part-time hours and the chance to make a real impact.
- Why this job: Be part of a team dedicated to innovative water technology and sustainability.
- Qualifications: Detail-oriented, organised, and a natural communicator with a passion for improvement.
- Other info: Opportunity to connect with a global community focused on water challenges.
Returns Administrator – Part Time page is loaded
Returns Administrator – Part Time
Apply remote type Onsite locations Basingstoke time type Part time posted on Posted 4 Days Ago job requisition id R42965
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world\’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
In this role, you will be vital in ensuring that all hardware warranty returns for our Smart Metering contracts are processed efficiently, tracked accurately, and meet our contractual obligations.
What you’ll be doing:
- Manage and track returned items through the entire RMA (Return Material Authorisation) lifecycle—from receipt, diagnosis, and repair to return to the customer.
- Analyse both current and historic RMA data to identify root causes and trends.
- Highlight opportunities for proactive maintenance of devices to reduce future returns.
- Prepare and present reports on past activity and future projections to management.
- Coordinate RMA activities with internal teams and external stakeholders.
- Support spares audits with the Inventory Manager as needed.
- Identify and recommend process improvements within the RMA function.
- Build and maintain strong working relationships with stakeholders across the business.
What we’re looking for:
- A detail-oriented individual who takes pride in accuracy and organisation.
- A natural communicator with the ability to collaborate effectively across teams.
- Someone passionate about continuous improvement and process optimisation.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Our Talent Community is a great way to stay connected to learn
more about our high impact culture initiatives and latest career
Tell us more about yourself and help recruiters find you if there’s an opportunity that aligns with your
background, skills and interests.
Join our Talent Community Today!
Want to know what kind of Impact you can make?
Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe
can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for
communities around the world by engaging all stakeholders and educating about water issues.
Learn more by clicking here – Working at Xylem
Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges.
Learn more about our commitment to Inclusion and Belonging.
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Returns Administrator - Part Time employer: Xylem Inc.
Contact Detail:
Xylem Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns Administrator - Part Time
✨Tip Number 1
Familiarise yourself with the RMA (Return Material Authorisation) process. Understanding the lifecycle of returns and how to manage them effectively will show your potential employer that you are proactive and knowledgeable about the role.
✨Tip Number 2
Highlight your analytical skills by preparing examples of how you've used data to identify trends or improve processes in previous roles. This will demonstrate your ability to contribute to the continuous improvement aspect of the job.
✨Tip Number 3
Build a solid understanding of Xylem's products and services, especially in smart metering and water technology. Being able to discuss these topics during your interview will show your genuine interest in the company and its mission.
✨Tip Number 4
Prepare to discuss your communication and collaboration skills. Think of specific instances where you've worked with different teams or stakeholders to achieve a common goal, as this is crucial for the Returns Administrator role.
We think you need these skills to ace Returns Administrator - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Returns Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Skills: Emphasise your detail-oriented nature, communication skills, and any experience with RMA processes or data analysis. Use specific examples from your past work to demonstrate how you meet these criteria.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for continuous improvement and process optimisation. Explain why you want to work for Xylem and how you can contribute to their mission of addressing water challenges.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Xylem Inc.
✨Understand the RMA Process
Familiarise yourself with the Return Material Authorisation (RMA) lifecycle. Be prepared to discuss how you would manage and track returned items, as this is a key responsibility of the role.
✨Show Your Analytical Skills
Highlight your ability to analyse data by discussing any past experiences where you've identified trends or root causes. This will demonstrate your capability to contribute to process improvements.
✨Emphasise Communication Skills
Since the role requires collaboration with various teams and stakeholders, be ready to share examples of how you've effectively communicated in previous roles. This will show that you're a natural communicator.
✨Demonstrate Attention to Detail
As a detail-oriented position, provide examples of how you've maintained accuracy and organisation in your work. This will reassure the interviewers that you take pride in your work and can handle the responsibilities of the role.
