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- Tasks: Support health professionals by ensuring quality control and efficient project delivery.
- Company: Join Xyla, part of Acacium Group, dedicated to high-quality healthcare services.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive wellbeing support.
- Why this job: Make a real impact in healthcare while developing your skills in a fast-paced environment.
- Qualifications: Strong admin and customer service skills; background in health or social care preferred.
- Other info: Inclusive culture that values diversity and offers excellent career growth opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Are you an organised and detail-oriented individual who thrives in a fast paced environment? We are looking for a Quality Assurer to join our team and provide support to a team of health professionals to ensure our planning of project delivery is done with maximum output from the clinical team.
About Us
Part of Acacium Group, Xyla's care assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.
About the Role
- Permanent, Full Time
- Flexible working style from our Stoke on Trent office
- Monday- Friday
- £26,520 per annum
Job Responsibilities
- Assist in quality control of clinicians work under supervision, gradually taking on more responsibility as skills develop.
- Participate in reviewing the validity of checklists with a mentor, gaining confidence in making independent reviews.
- Liaise with clinical teams, care providers, patients and their representatives.
- Work towards timescales in line with NHS guidance and internally agreed KPIs.
This is a role where your organisation skills and attention to detail will make a real difference.
What You'll Bring
- Excellent organisation and time management skills.
- Competence with Microsoft Packages.
- The ability to work in a fast paced environment.
Benefits
- Pensions scheme, free mortgage broker service & life assurance.
- Wellbeing Benefits.
- Employee Assistance Programme.
- Digital Health & Wellbeing App.
- Mental, Social, Physical & Financial Workshops.
- Recognition Benefits.
- Long Service awards, Exceptional performance awards & Increasing holiday allowance.
Experience We Are Looking For
- Strong administration experience.
- Customer service experience with excellent written and verbal communication skills.
- Background in health or social care.
Inclusion & Accessibility
We are passionately committed to being a truly inclusive and diverse company - it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Quality Assurer employer: Xyla
Contact Detail:
Xyla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurer
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Xyla or similar organisations. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality assurance and healthcare. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview! Bring examples of how you've managed projects or tasks efficiently in the past. This will demonstrate that you can thrive in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Xyla.
We think you need these skills to ace Quality Assurer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurer role. Highlight your organisation skills and any relevant experience in health or social care. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention your attention to detail and ability to thrive in a fast-paced environment, as these are key for this role.
Showcase Your Communication Skills: Since excellent written communication is crucial, make sure your application is clear and concise. We love candidates who can express their thoughts effectively, so don’t hold back on showcasing your skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Xyla
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality Assurer and the specific responsibilities mentioned in the job description. Familiarise yourself with quality control processes and NHS guidelines, as this will show your genuine interest and preparedness.
✨Showcase Your Organisation Skills
Since organisation is key for this role, be ready to discuss examples from your past experiences where your organisational skills made a difference. Think about times when you managed multiple tasks or met tight deadlines, and be prepared to share those stories.
✨Communicate Clearly
Excellent communication is crucial in this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your ability to communicate effectively with clinical teams and patients.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the training process, or how success is measured in the role. It shows that you're engaged and genuinely interested in the position and the company.