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- Tasks: Welcome members, manage inquiries, and support events across multiple sites.
- Company: Leading workspace brand focused on creating a positive impact.
- Benefits: Flexible hours, inspiring environment, and a supportive team culture.
- Other info: Enjoy stunning views, great coffee, and a dynamic work atmosphere.
- Why this job: Join a fun, collaborative team and enhance member experiences in a vibrant setting.
- Qualifications: Experience in hospitality or co-working, with strong service skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview: x+why was founded in 2019 by three determined entrepreneurs with a clear mission: business should be a force for good. We operate over 400,000 sq ft of hospitality-led coworking, event, and members’ clubspaces for 5,000+ members across 15 sites in London, Birmingham, Manchester and Milton Keynes.
Responsibilities:
- Based at the front desk, warmly welcome all members and visitors.
- Conduct regular site checks.
- Respond to and action email inquiries from current and prospective members.
- Book meeting rooms.
- Liaise with 3rd party suppliers, manage site stock and support member engagement events.
- Roam across multiple London sites to cover absence, support busy periods, or help deliver larger events, ensuring each site runs smoothly.
Qualifications:
- Ideally, experience in a front-of-house role within a premium hospitality brand or co-working environment, with confidence in flexing across multiple sites.
- Strong brand ambassador with patience, composure and kindness, able to deliver exceptional service with warmth and consistency.
Hours are Monday to Friday with 2 rotating shifts (8am–5pm and 9am–6pm). All applicants must have the right to work in the UK.
What it’s like to work here: We aim to provide a phenomenal environment—think inspiring design, cutting edge tech, stunning views, great coffee, and lots of plants. You’ll be part of a hugely supportive, collaborative team that takes the members’ experience seriously while having fun along the way.
Roaming Reception - Leading Workspace Brand! employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Reception - Leading Workspace Brand!
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your warm welcome! Since you'll be at the front desk, think about how you can make a great first impression. Role-play with a friend or in front of a mirror to nail that friendly, confident greeting.
✨Tip Number 3
Be ready to flex! Since this role involves roaming across multiple sites, prepare examples of how you've adapted to different environments or handled unexpected situations in the past. This will show you're up for the challenge!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure to submit your application there. It shows you're keen and helps us keep track of your interest in joining our awesome team.
We think you need these skills to ace Roaming Reception - Leading Workspace Brand!
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re all about creating a welcoming environment!
Tailor Your Application: Make sure to tailor your application specifically for the Roaming Reception role. Highlight any relevant experience in hospitality or front-of-house roles, and show us how your skills align with our mission of being a force for good in business.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our fantastic team!
How to prepare for a job interview at x+why
✨Know the Brand Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they operate and what makes them unique in the hospitality-led coworking space. This will not only help you answer questions but also show your genuine interest in being part of their team.
✨Showcase Your Front-of-House Experience
Be ready to discuss your previous roles in front-of-house positions. Highlight specific examples where you delivered exceptional service or handled challenging situations with patience and composure. This is your chance to demonstrate that you can be a strong brand ambassador.
✨Prepare for Site-Specific Scenarios
Since the role involves roaming across multiple sites, think about how you would handle various scenarios at different locations. Prepare examples of how you’ve adapted to new environments or managed logistics in past roles. This will show your flexibility and problem-solving skills.
✨Engage with Enthusiasm
During the interview, let your passion for providing excellent service shine through. Be warm and engaging, as this reflects the kind of atmosphere they aim to create. Remember, they’re looking for someone who can connect with members and visitors alike, so don’t hold back on your personality!