At a Glance
- Tasks: Engage with members, manage enquiries, and coordinate events in a vibrant workspace.
- Company: A certified B Corp focused on people, planet, and profit since 2019.
- Benefits: Inspiring environment, great coffee, and a supportive team culture.
- Other info: Dynamic role in a creative, plant-filled space with diverse members.
- Why this job: Be the face of a unique workspace and make every member's day brighter.
- Qualifications: Exceptional people skills and a positive, engaging attitude.
The predicted salary is between 25000 - 30000 £ per year.
The bit about us
Founded in 2019, by 3 incredibly motivated entrepreneurs whose mission was clear - business should be a force for good. And by good we mean; we consider people and planet as well as profit. We are very proud to be a Certified B Corp! We currently manage over 400,000 sq ft of hospitality focused co-working, event, and exclusive Clubspaces for over 5,000 members. We operate across the UK, with offices in London, Birmingham, Manchester, and Milton Keynes, with ambitious plans to launch more sites on the horizon!
The bit about the role
This is a roll your sleeves up and get involved type role – with no two days being the same. Although based on our front desk, you will be free to roam and proactively assist across the site as needed. You will respond and action all email enquiries from current and prospective members, book meeting rooms, coordinate all member engagement events, manage stock/supplies and support the sales team by warmly welcoming prospective members.
The bit about you
As the first person our members engage with at our People's Mission Hall site, Whitechapel, you will understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier. You enjoy the buzz of a varied role that keeps you on your toes, and want to work for a company that will put your exceptional people skills to full use.
The space
PMH is far from a traditional office environment. Think polished concrete floors, neon details, lots of plants, and a hidden courtyard garden in the middle of Whitechapel. Both spaces attract a diverse mix of members across charities, education, creative industries, and independent businesses, giving the buildings a relaxed and characterful atmosphere.
Why x+why?
We want you to enjoy coming to work every day. Even on Mondays. To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants! Plus, you’ll be part of our hugely supportive, collaborative team, who although take our members’ experience very seriously, also want to have a lot of fun along the way.
What next?
Simply click on the Apply button below and upload your CV. There is no denying that AI has many uses, however we would love your cover letter to accurately reflect you. It doesn't have to be an essay - short and succinct is all that is needed, but written by you, with your own unique voice is absolutely encouraged! In return, we promise that all applications will be reviewed by an actual human. All applicants must have the right to work in the UK.
Reception - Not your standard workspace! employer: x+why
At x+why, we pride ourselves on being a Certified B Corp, committed to making business a force for good by prioritising people and the planet alongside profit. Our vibrant workspace in Whitechapel offers a unique environment filled with inspiring design, cutting-edge technology, and a supportive team culture that encourages collaboration and fun. With opportunities for personal growth and a diverse community of members, we ensure that every day at work is enjoyable and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Not your standard workspace!
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about exceptional service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories to demonstrate your positive and engaging nature.
✨Tip Number 3
Be proactive! If you get the chance to visit the workspace before your interview, take it. Familiarise yourself with the environment and the vibe. It’ll give you a leg up when discussing how you can contribute to their unique atmosphere.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and enthusiasm. Plus, it’s a great way to ensure your application gets into the right hands quickly!
We think you need these skills to ace Reception - Not your standard workspace!
Some tips for your application 🫡
Be Yourself:When writing your cover letter, let your personality shine through! We want to hear your unique voice, so don’t be afraid to show us who you are. Remember, it doesn’t have to be an essay – just keep it short and sweet!
Show Your Enthusiasm:We love a positive attitude! Make sure to express your excitement about the role and our mission. Let us know why you’re keen to join our team and how you can contribute to creating a fantastic environment for our members.
Tailor Your CV:Don’t just send a generic CV! Take a moment to tailor it to the role. Highlight your relevant experience and skills that align with what we’re looking for in a Receptionist. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, it gives you a chance to explore more about us and our amazing spaces!
How to prepare for a job interview at x+why
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission and values. Since they pride themselves on being a Certified B Corp, understanding their commitment to people and planet will help you align your answers with their ethos.
✨Show Off Your People Skills
As the first point of contact for members, it’s crucial to demonstrate your exceptional people skills. Prepare examples of how you've provided outstanding service in previous roles, and be ready to showcase your warm and engaging personality during the interview.
✨Embrace the Unique Environment
Familiarise yourself with the vibrant atmosphere of the workspace. Be prepared to discuss how you can contribute to the characterful environment and engage with a diverse mix of members. Show enthusiasm for the creative and relaxed vibe!
✨Be Ready for a Dynamic Role
This role is all about variety, so think of examples from your past experiences where you’ve thrived in fast-paced or unpredictable situations. Highlight your adaptability and willingness to roll up your sleeves and get involved wherever needed.
