At a Glance
- Tasks: Be the friendly face at our front desk, assisting members and managing events.
- Company: Join x+why, a B Corp certified workspace brand focused on people, planet, and profit.
- Benefits: Enjoy a vibrant work environment with great coffee, stunning views, and a supportive team.
- Other info: Bring your authentic self to work; we celebrate diversity and inclusion!
- Why this job: Experience a dynamic role where no two days are the same, in a fun and inspiring setting.
- Qualifications: Previous front of house experience in hospitality or co-working is preferred.
The predicted salary is between 28800 - 43200 £ per year.
At x+why we’re on a mission to change the way the world works – for good.
Our little rant about generic adverts; we’ll keep it simple. If this excites you, we\'d love you to apply!
x+why was founded in 2019 by three determined entrepreneurs with a clear mission: business should be a force for good.
For us, that means considering people and planet alongside profit. We’re proud to be a certified B Corp, and that principle ripples through everything we do.
Today we operate over 400,000 sq ft of hospitality‑led coworking, event, and members’ club spaces for 5,000+ members. With a total of 15 sites, you’ll find us in London, Birmingham, Manchester and Milton Keynes, with more launches on the horizon!!
The bit about the role:
As the first point of contact at our stunning Georgian workspace in Bloomsbury House, you will play a central role in shaping the day‑to‑day experience of our members and guests. You’ll warmly welcome everyone who walks through our doors, delivering exceptional service and building genuine relationships that foster a vibrant, purpose‑driven community.
This is a hands‑on, roll‑your‑sleeves‑up type role where no two days are the same. While based at the front desk, you’ll be free to roam throughout the building, proactively supporting members, troubleshooting issues, and ensuring everything runs seamlessly across the site.
You’ll respond quickly and thoughtfully to member queries, organise and host inspiring community events, and support the sales team with tours when needed. From resolving everyday facilities challenges (yes, including the occasional air con issue!) to maintaining exceptional building standards and supporting H&S compliance, you’ll take pride in creating an environment that feels welcoming, polished, and efficient at all times.
Ideally, you are available to commence employment from mid/end of May.
The bit about you:
You understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier.
You crave ownership, but also enjoy the buzz of being part of a collaborative team. You are an exceptional communicator with a professional manner, are solution driven and always quick to respond to any member queries.
Managing a variety of moving parts, (while smiling) is what you do best! Highly adaptable, you love the sense of satisfaction that comes with overcoming challenges, learning new skills and exceeding expectations.
Why x+why?
We want you to enjoy coming to work every day. Even on Mondays.
To make sure of this we will provide you with a phenomenal environment – think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants!
Bloomsbury House has an extra layer of \"special\" – with its very own private courtyard, it is a little hidden gem smack bang in central London!!!
Plus, you’ll be part of our incredibly supportive, collaborative team, who although take their members’ experience very seriously, also want to have a little fun along the way.
What\'s next?
Simply upload your CV and an actual real life human will review your application.
All applicants must have the right to work in the UK.
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Reception - Leading Workspace Brand in London employer: x+why
At x+why, we pride ourselves on being a Certified B Corp, dedicated to creating a positive impact through our workspaces. Our vibrant Holborn location offers an inspiring environment filled with cutting-edge technology and a supportive team culture that values collaboration and fun. We are committed to your growth, providing opportunities for professional development while ensuring you enjoy coming to work every day in a space that prioritises people and planet alongside profit.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Leading Workspace Brand in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like x+why. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to x+why
Don't be shy about reaching out to x+why directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception - Leading Workspace Brand in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about x+why and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at x+why
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
