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- Tasks: Welcome members, manage inquiries, and ensure smooth operations across multiple sites.
- Company: Leading workspace brand focused on creating a positive impact.
- Benefits: Dynamic work environment, supportive team, and great coffee!
- Other info: Flexible hours with opportunities to roam across vibrant London locations.
- Why this job: Join a fun, collaborative team and enhance member experiences in stunning spaces.
- Qualifications: Experience in hospitality or coworking, with a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Overview: why was founded in 2019 by three determined entrepreneurs with a clear mission: business should be a force for good. We operate over 400,000 sq ft of hospitality-led coworking, event, and members’ club spaces for 5,000+ members across 15 sites in London, Birmingham, Manchester and Milton Keynes.
Responsibilities:
- Based at the front desk, warmly welcome all members and visitors.
- Conduct regular site checks.
- Respond to and action email inquiries from current and prospective members.
- Book meeting rooms.
- Liaise with 3rd party suppliers, manage site stock and support member engagement events.
- Roam across multiple London sites to cover absence, support busy periods, or help deliver larger events, ensuring each site runs smoothly.
Qualifications:
- Ideally, experience in a front-of-house role within a premium hospitality brand or co-working environment, with confidence in flexing across multiple sites.
- Strong brand ambassador with patience, composure and kindness, able to deliver exceptional service with warmth and consistency.
Hours are Monday to Friday with 2 rotating shifts (8am–5pm and 9am–6pm). All applicants must have the right to work in the UK.
What it’s like to work here:
We aim to provide a phenomenal environment—think inspiring design, cutting edge tech, stunning views, great coffee, and lots of plants. You’ll be part of a hugely supportive, collaborative team that takes the members’ experience seriously while having fun along the way.
Roaming Reception - Leading Workspace Brand! in London employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Reception - Leading Workspace Brand! in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and customer service.
✨Tip Number 3
Dress the part! Since this role is all about being a brand ambassador, make sure you look polished and professional. A smart outfit can really boost your confidence and make a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Roaming Reception - Leading Workspace Brand! in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re all about exceptional service and creating a welcoming environment.
Tailor Your Application: Make sure to tailor your application specifically for the Roaming Reception role. Highlight any relevant experience in hospitality or co-working spaces, and showcase how your skills align with our mission of being a force for good in business. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key in our line of work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how we operate. Don’t miss out!
How to prepare for a job interview at x+why
✨Know the Brand Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they operate their coworking spaces and what makes them stand out in the hospitality sector. This knowledge will help you demonstrate your enthusiasm and alignment with their vision.
✨Showcase Your Front-of-House Experience
Be ready to discuss your previous roles in front-of-house positions. Highlight specific examples where you provided exceptional service, managed inquiries, or handled challenging situations. This will show that you have the skills needed to thrive in a busy environment.
✨Demonstrate Flexibility and Team Spirit
Since the role involves roaming across multiple sites, emphasise your adaptability and willingness to support different teams. Share experiences where you successfully collaborated with others or stepped up during busy periods to ensure smooth operations.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team culture, member engagement events, or how they measure success in their spaces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.