The bit about us:
The Arding Rooms is x+why’s newest private members’ club, located in the beautifully restored Arding & Hobbs building in the heart of Clapham Junction. Featuring a stylish restaurant, bar, meeting and event space and a stunning roof top terrace (with amazing views of London's skyline), we aim to deliver exceptional experiences for our members and their guests.
Our Club has Art Deco character with a modern, creative spirit, and are really proud to have created an award winning space where high-end hospitality meets community, comfort and style.
Open 7 days a week, this role mainly covering evenings and weekends, with the occasional daytime shift. This is a variable contract offering approx. 35–40 hours per week, at £14 per hour + service charge.
The bit about the role:
First impressions matter, and as our Front of House Host you’ll be a highly visible brand ambassador, setting the tone for every member and guest experience from the moment they arrive.
You’ll support the General Manager and wider team with member and guest enquiries, as well as coordinate bookings for restaurants and meeting rooms, manage RSVP tracking, generate QR codes for events and assist with event collateral (menus, name cards, etc).
The bit about you:
You are friendly, approachable, and naturally put people at ease. You take pride in your ability to quickly build genuine relationships with anyone you meet.
Highly organised and resourceful, you’re the “glue” that keeps things running smoothly. You stay calm under pressure and are trusted to get things done.
You are known for your uncanny ability to remember names and faces and genuinely love connecting with new people (and their four legged friends).
You bring kindness, professionalism and composure to every interaction - even when things get a little chaotic!
Experience within a premium hospitality, hotel, or private members’ club environment is preferred.
Why x+why?
We want you to enjoy coming to work. Even on a Monday.
At The Arding Rooms, we’re building a members’ club defined by thoughtful people, high standards and a love of hospitality.
We invest in our team because we know supported, trusted people deliver the best experiences. A happy team creates exceptional member moments.
Next steps
All applicants must have the right to work in the UK.
#J-18808-LjbffrStudySmarter Expert Advice🤫
We think this is how you could land Host - Make our Members Day! in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like x+why. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to x+why
Don't be shy about reaching out to x+why directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about x+why and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at x+why
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
