At a Glance
- Tasks: Lead the floor team to deliver exceptional service in a vibrant members' club.
- Company: Join The Arding Rooms, an award-winning private members' club in Clapham Junction.
- Benefits: Enjoy a competitive hourly rate of £16 + tronc and flexible shifts.
- Other info: Dynamic environment with opportunities for personal growth and skill development.
- Why this job: Be part of a fun, supportive team while creating memorable experiences for guests.
- Qualifications: Experience in a supervisory role and a passion for hospitality.
The predicted salary is between 33280 - 40320 £ per year.
The Arding Rooms is x+why's award winning private members' club and events venue, located within the beautifully restored Arding & Hobbs building in the heart of Clapham Junction. We've created a welcoming space where members and guests can work, socialise, dine and celebrate. Alongside our members' club offering, The Arding Rooms hosts a varied programme of private events, from intimate gatherings and business meetings, to larger celebrations and community socials. The cherry on top is the stunning roof terrace - with panoramic views across London's iconic skyline.
We have an exciting opportunity for a passionate and polished Floor Supervisor to join our team on a full-time, variable-hours contract (40 hours per week). The club is open every day from 8am to late, so shifts will vary across weekdays and weekends, and will include a mix of morning, afternoon and evenings. The hourly rate is £16 + tronc.
As Floor Supervisor, you'll oversee the day-to-day operation of the floor, leading the team to deliver consistently outstanding levels of service for our members, guests and event attendees. No two days are the same. From delivering seamless service in our all-day dining restaurant to supporting private events and exclusive functions, you'll help create the warm, welcoming atmosphere The Arding Rooms is known for. Whether you're welcoming members for lunch, serving drinks on the roof terrace or supporting an evening event, you'll bring energy, attention to detail and genuine hospitality to every shift.
Hospitality is part of your DNA, you love the buzz, the people, the variety, and you even enjoy those shifts where everything seems to go wrong! We hope to find someone with the below attributes:
- Experience in a supervisory or senior front-of-house role.
- A positive, outgoing, upbeat approach is your default demeanour.
- You take pride in your presentation and communicate with warmth and kindness.
- A natural people person, you will get to know our members (and their dogs) by name.
- Even when things get bumpy - you keep your cool, so guests are never aware.
- Can confidently adapt to working across the main restaurant, roof terrace and event space.
- Enjoys flexibility and commits to a range of weekday, evening and weekend shifts.
Most importantly, you'll be someone who enjoys being part of a supportive team who take great pride in everything they deliver.
The Arding Rooms is led by a super approachable, very hands-on General Manager, who is always visible on the floor, supporting the team and setting a positive tone. We've built an environment that's welcoming, collaborative and ambitious, where people are encouraged to bring their personality to work, learn new skills and grow in confidence. While the team take their members’ experience very seriously, they also want to have a little fun along the way! We welcome people from all walks of life. We believe the best teams are shaped by unique stories, varied experiences and fresh perspectives.
All applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role.
Floor Supervisor - Clapham Junction, London employer: x+why
At x+why, we pride ourselves on being an excellent employer by fostering a vibrant work culture that prioritises community engagement and employee well-being. Our Unity Place location in Milton Keynes offers a stunning workspace with free parking, alongside opportunities for personal growth and development within a supportive team environment. Join us to make a meaningful impact while enjoying the benefits of working in a dynamic and welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Clapham Junction, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like x+why. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to x+why
Don't be shy about reaching out to x+why directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Supervisor - Clapham Junction, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about x+why and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at x+why
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
