At a Glance
- Tasks: Welcome members, manage reservations, and create a seamless experience.
- Company: The Arding Rooms, a stylish private members club in Clapham Junction.
- Benefits: Competitive hourly rate, supportive team, and a vibrant work environment.
- Other info: Enjoy beautiful design, great coffee, and a fun, collaborative atmosphere.
- Why this job: Be the face of a trendy club and make every member feel special.
- Qualifications: Experience in hospitality, excellent communication, and organisational skills.
Overview
The Arding Rooms is our newest private members club, located within the beautifully restored Arding & Hobbs building in the heart of Clapham Junction. A thoughtful blend of Art Deco eccentricity with a modern, creative spirit, we have created a space where high end hospitality meets community, comfort and style. The Club is open 7 days a week, and shifts will mostly be evenings and weekends (range of day/evenings). This is a variable contract which will offer approx 35/40 hours per week and an hourly rate of £14 + service. Ideally you will be available to start from 1st June.
The bit about the role
Based on the Club's front desk reception, your primary goal is to ensure that every member who walks into the Club has an exceptional initial experience, as this will set the tone for their entire guest journey.
In addition to guiding the guest experience, you will support the General Manager, Lead Host and wider event, sales and membership teams with email enquiries from current and prospective members. You will also coordinate restaurant and meeting room bookings, track our event RSVP pipeline, generate QR codes and assist with event asset creation using Canva (menus/name cards etc).
What you will bring
Your warm, engaging and approachable nature instantly puts people at ease, and everyone you interact with walks away a little bit happier. You love being the “glue” that keeps everything ticking along, and enjoy collaborating with a broad range of people. You have a knack for remembering names and faces, and enjoy connecting with members (and their furry friends!). You are resourceful in your approach to problems and people trust you will "get it done". As a highly visible Brand Ambassador for the Club, you consistently demonstrate composure, professionalism and kindness - even on the bumpiest of days. Experience working in a similar role for a premium restaurant brand or private members club is preferred.
Requirements
All applicants must have the right to work in the UK.
Host - Private Members Club employer: x+why
The Arding Rooms is an exceptional employer that prioritises a vibrant and supportive work culture, making every day enjoyable for its team members. Located in the heart of Clapham Junction, this private members club offers a unique environment filled with beautiful design and stunning views, alongside opportunities for personal growth within the dynamic hospitality industry. With a focus on collaboration and fun, employees can expect to thrive in a role that values their contributions and fosters genuine relationships with members.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Private Members Club
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Arding Rooms and soak up the atmosphere. Familiarising yourself with the space will help you speak confidently about how you can enhance the member experience.
✨Tip Number 2
Practice your people skills! As a Host, you'll need to charm members from the get-go. Role-play with a friend or family member to nail that warm welcome and show off your outgoing personality.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past roles where you’ve juggled multiple tasks. This will demonstrate your ability to manage reservations and keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our supportive team at The Arding Rooms!
We think you need these skills to ace Host - Private Members Club
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the club. A warm and friendly tone will resonate well with us.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in hospitality and front-of-house roles. Focus on your people skills and any relevant tech experience, like using booking systems. We love seeing how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Lead Host position. Share specific examples of how you've created memorable experiences for guests in the past. We’re all about making connections, so show us how you do it!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at The Arding Rooms!
How to prepare for a job interview at x+why
✨Know the Club Inside Out
Before your interview, take some time to research The Arding Rooms. Familiarise yourself with their values, atmosphere, and what makes them unique. This will not only help you answer questions more confidently but also show your genuine interest in being part of their team.
✨Show Off Your People Skills
As a Host, your ability to connect with members is crucial. During the interview, be sure to share examples of how you've built relationships in previous roles. Use specific anecdotes that highlight your friendly, outgoing nature and how you’ve made guests feel special.
✨Demonstrate Organisational Prowess
Since managing reservations and multitasking are key parts of the role, prepare to discuss how you handle busy situations. Bring up any relevant experiences where you successfully juggled multiple tasks while maintaining a calm and helpful attitude.
✨Dress to Impress
First impressions matter, especially in hospitality! Make sure you present yourself impeccably for the interview. Choose an outfit that reflects the stylish and relaxed vibe of The Arding Rooms, showing that you understand their brand and can represent it well.
