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For Companies At a Glance
- Tasks: Be the welcoming face of our stylish members club and manage reservations.
- Company: Join x+why's vibrant private members club in Clapham Junction.
- Benefits: Enjoy a competitive hourly rate, flexible shifts, and a fun work environment.
- Why this job: Shape memorable experiences and connect with amazing people every day.
- Qualifications: Experience in hospitality and excellent communication skills are essential.
- Other info: Work in a beautiful space with a supportive team that values fun and creativity.
The predicted salary is between 13 - 16 £ per hour.
The Arding Rooms is x+why's newest private members club in Clapham Junction - a relaxed, stylish space for connection, creativity, and fun! We are looking for an exceptional Lead Host to be the face of the Club and ensure every member feels warmly welcomed (and extra special!).
About the Role
As Head Host, you’ll play a vital role in shaping first impressions and creating a seamless experience from the moment our members walk through the door. You’ll manage reservations, juggle seating plans, welcome guests, supervise our small host team and help ensure the site runs smoothly. As the link between our members and the wider teams, your people and organisational skills should be through the roof amazing!! Shifts will mostly be Mon - Fri (9am - 5pm), but with some flexibility to support on evenings and weekends when required. This is a 35/40 hour week, variable contract with an hourly rate of £15 + service.
What You’ll Be Doing
- Welcome members and their guests with natural warmth and attention
- Manage the reservation system (SevenRooms) and supervise the host team
- Take time to build a genuine relationship with each member
- Communicate closely with the floor and kitchen teams
- Handle special requests and accommodate member preferences
- Support events, private dining, and daily service as needed
- Ensure the entrance and host desk are maintained to the highest standard
What We’re Looking For
- Experience in a host or front-of-house role within a premium hospitality setting
- A naturally friendly, outgoing and confident communicator
- Impeccable personal presentation
- Excellent organisational skills with the ability to multitask
- A calm, helpful approach and genuine care for the member experience
- Comfortable using booking systems, emails and related tech
Why x+why?
We want you to enjoy coming to work every day. Even on Mondays. To make sure of this we will provide you with a phenomenal environment - think beautiful design, stunning views, great coffee, and lots of plants! Plus, you’ll be part of our hugely supportive, collaborative team, who although take their members’ experience very seriously, also want to have a little fun along the way. We truly believe the hospitality industry can offer a rewarding career - so if you love the environment, thrive off the pace and variety, and don't see this as 'just a job to fill a gap', then we would absolutely love to hear from you!
What next?
Simply click on the Apply button below and upload your CV.
Head Host - The Arding Rooms employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host - The Arding Rooms
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Arding Rooms if you can. Familiarise yourself with the vibe and layout, so you can chat about how you'd fit in and enhance the member experience.
✨Tip Number 2
Show off your personality! As a Head Host, being warm and welcoming is key. During your interview, let your natural charm shine through. Share stories that highlight your people skills and how you’ve made guests feel special in the past.
✨Tip Number 3
Be ready to discuss your organisational skills. Think of examples where you've successfully managed reservations or multitasked in a busy environment. This will show that you can handle the fast-paced nature of the role.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the club and its members by asking about their events or how they maintain that relaxed atmosphere. It’ll demonstrate your enthusiasm and commitment to being part of the team.
We think you need these skills to ace Head Host - The Arding Rooms
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, as a Head Host, you'll be the face of The Arding Rooms, so make sure your application reflects that warm vibe!
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your experience in hospitality and any relevant skills that match what we're looking for. We love seeing how your background aligns with our values and the unique atmosphere at The Arding Rooms!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to include all the key information about your experience and skills without rambling on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen and ready to join our amazing team at The Arding Rooms!
How to prepare for a job interview at x+why
✨Know the Club Inside Out
Before your interview, take some time to research The Arding Rooms and its unique vibe. Familiarise yourself with their values, the atmosphere they aim to create, and their approach to member experience. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Head Host, your ability to connect with people is crucial. During the interview, share specific examples of how you've built relationships with guests or handled tricky situations in previous roles. Highlight your friendly, outgoing nature and how it contributes to creating a welcoming environment.
✨Demonstrate Your Organisational Prowess
Since you'll be managing reservations and juggling seating plans, it's essential to showcase your organisational skills. Prepare to discuss how you prioritise tasks and manage multiple responsibilities. You might even want to bring up any tech tools you’ve used, like booking systems, to illustrate your comfort with technology.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the role is right for you. Consider asking about the team dynamics, how they handle special requests from members, or what a typical day looks like for a Head Host. It’s a great way to demonstrate your interest in the position!
