At a Glance
- Tasks: Support daily operations and ensure a seamless experience for members at our unique private club.
- Company: The Arding Rooms, a stylish private members' club in Clapham Junction.
- Benefits: Join a supportive team, enjoy a vibrant work culture, and develop your hospitality skills.
- Why this job: Be part of a community-focused environment where your contributions truly matter.
- Qualifications: Experience in hospitality and a passion for creating memorable guest experiences.
- Other info: Opportunity for growth in a dynamic, fun-loving team.
The predicted salary is between 36000 - 60000 Β£ per year.
The Arding Rooms is a unique private members club, located within the beautifully restored Arding & Hobbs building in the heart of Clapham Junction. A thoughtful blend of Art Deco eccentricity with a modern, creative spirit, we have created a space where high end hospitality meets community, comfort and style.
We are very excited to be hiring a Deputy General Manager to support our General Manager to ensure the day-to-day operation of the Club runs seamlessly. This role is perfect for someone who enjoys being close to the action and knows the value in taking the time to really get to know and understand each and every member.
The Arding Rooms is part of the x+why ecosystem, a collection of hospitality-led workspaces, event venues and private members' clubs designed to bring people together in meaningful ways. Located in the heart of Clapham Junction, The Arding Rooms is not only our newest site, but it is also Clapham's first private members' club. Think delicious seasonal food and drink menus, bespoke events, and award-winning design. We are building a community-focused environment where our members can work, meet, unwind and have fun. Our guiding belief is that business should be a force for good. We care about people and planet as much as profit, and we aim to create spaces that feel welcoming, inclusive and purposeful.
As Deputy General Manager, you'll play a central role in the everyday running of this iconic venue. You'll be a visible presence on the floor, supporting teams through busy services, ensuring events are delivered seamlessly and the venue is always guest ready. You'll work closely with the General Manager, taking ownership of daily operations. From food and beverage service, to internal and external events, you'll help bring everything together, ensuring clear communication, smooth handovers and consistently high standards.
People leadership sits at the heart of this role. You'll support recruitment, training and development, manage rotas and staffing levels, and help create a positive, respectful culture where teams feel supported and are proud of what they deliver.
An experienced hospitality leader who enjoys being hands-on. You are calm, organised and approachable, and you are comfortable making quick decisions in a demanding environment. Member experience sits front and centre in everything you do, and you appreciate that it is often the small things that have the biggest impact. Passionate about operational excellence, people development and creating memorable guest experiences, you also understand the importance of robust financial performance and control. Experience in restaurants, members' clubs, hotels or event-led venues is preferred.
At x+why, we're creating a members' club defined by thoughtful people with high standards, and a genuine love for hospitality. We believe people do their best work when they feel supported, trusted and valued - because that is how great experiences are made. Plus, you'll be part of our hugely supportive, collaborative team, who although take their members' experience very seriously, also want to have a little fun along the way.
If this sounds like a role you'd enjoy, please click apply. All applicants must have the right to work in the UK.
Deputy General Manager in England employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Deputy General Manager in England
β¨Tip Number 1
Get to know the venue inside out! Before your interview, spend some time at The Arding Rooms. Familiarise yourself with the atmosphere, the menu, and the events they host. This will not only help you stand out but also show your genuine interest in the role.
β¨Tip Number 2
Network like a pro! Connect with current employees or members of The Arding Rooms on social media. A friendly chat can give you insider info about the club's culture and values, which you can use to tailor your approach during interviews.
β¨Tip Number 3
Show off your people skills! As a Deputy General Manager, you'll be leading teams and ensuring a great member experience. Prepare examples of how you've successfully managed teams or resolved conflicts in the past to demonstrate your leadership style.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our community-focused environment. Donβt forget to highlight your passion for hospitality and operational excellence!
We think you need these skills to ace Deputy General Manager in England
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to creating memorable guest experiences. We want to see how you connect with people and make them feel valued.
Tailor Your Application: Make sure to customise your application to reflect the unique vibe of The Arding Rooms. Mention how your skills align with our community-focused environment and high standards. This shows us that you understand what we're all about!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills. We appreciate a well-structured application that makes it easy for us to see why youβd be a great fit for the role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at x+why
β¨Know the Venue Inside Out
Before your interview, take some time to research The Arding Rooms. Familiarise yourself with its unique offerings, the atmosphere, and the community it serves. This will not only show your genuine interest but also help you connect your experience to their values during the conversation.
β¨Showcase Your People Skills
As a Deputy General Manager, people leadership is key. Be ready to share specific examples of how you've successfully managed teams, resolved conflicts, or enhanced member experiences in previous roles. Highlighting your approachability and calmness under pressure will resonate well with the interviewers.
β¨Demonstrate Operational Excellence
Prepare to discuss your understanding of operational excellence in hospitality. Bring examples of how you've improved service delivery, managed events, or maintained high standards in past positions. This will illustrate your capability to ensure smooth day-to-day operations at The Arding Rooms.
β¨Emphasise Your Passion for Community
The Arding Rooms values community and inclusivity. Share your thoughts on creating memorable guest experiences and how youβve contributed to building a positive culture in previous roles. This will align your personal values with those of the club, making you a more attractive candidate.