At a Glance
- Tasks: Be the friendly face of our community, welcoming guests and coordinating events.
- Company: Join a mission-driven workspace brand that prioritises people and planet.
- Benefits: Enjoy a vibrant work environment with great coffee, stunning views, and supportive colleagues.
- Why this job: Make a real impact by creating a positive experience for everyone who walks through our doors.
- Qualifications: Experience in hospitality or front-of-house roles is a plus, but a positive attitude is key!
- Other info: Work Monday to Friday with flexible shifts in a dynamic, fun atmosphere.
The predicted salary is between 30000 - 42000 ÂŁ per year.
At x+why we are on a mission to change the way the world works for good. We believe business should always be a force for good.
The bit about us: Founded in 2019, by 3 incredibly motivated entrepreneurs whose mission was clear - business should be a force for good. We consider people and planet as well as profit. We are very proud to be a Certified B Corp! We currently manage over 400,000 sq ft of hospitality focused co-working, event, and exclusive Clubspaces for over 5000 members. We operate across the UK, with offices in London, Birmingham, Manchester, and Milton Keynes, with plans to launch more sites in 2025 (and beyond!).
The bit about the role: Based on the ground floor reception desk of Birmingham's most prestigious building - 103 Colmore Row, you will be across everything that happens within the site. In this unique role you will act as both a brand Ambassador for x+why, but also the entire Colmore Row community. You will greet guests, respond and action email enquiries, support with event coordination, manage contractor access and warmly welcome any VIPs. You will build strong relationships with a range of 3rd party stakeholders, such as local businesses who use the space for exhibits and activations, the building management team and maintenance contractors. The ground floor is a hive of activity - there is a coffee kiosk, music and a range of community focused events, so as Community Host, you will be front and centre!
The bit about you: As the first person members and guests to the site engage with, you will understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier. You love being the “glue” that keeps everything ticking along and enjoy collaborating with both internal and external stakeholders. You are solution based in your approach and as a highly visible brand ambassador you consistently demonstrate patience, composure (and kindness!) even on the busiest of days! Ideally you will have experience working in a front of house position for a premium hospitality brand or another co-working provider.
Hours: Hours are Monday to Friday with 2 rotating shifts (7am-4pm and 8am-5pm).
Why x+why? We want you to enjoy coming to work every day. To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants! Plus, you’ll be part of our hugely supportive, collaborative team, who although take their members’ experience very seriously, also want to have a lot of fun along the way.
What next? Simply click on the Apply button below and upload your CV. All applicants must have the right to work in the UK.
Community Host - Leading Workspace Brand employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host - Leading Workspace Brand
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice your pitch! You’ll want to showcase your personality and how you can be the 'glue' they’re looking for. Keep it light, engaging, and focused on how you can contribute to their mission.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a thank-you email. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Community Host - Leading Workspace Brand
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach. Remember, we’re all about good vibes and positive energy!
Tailor Your CV: Make sure your CV is tailored to the Community Host role. Highlight any relevant experience in hospitality or front-of-house positions, and showcase how your skills align with our mission of being a force for good. We love seeing how you can contribute to our community!
Show Your Passion: In your cover letter, express why you’re excited about joining x+why. Share what makes you passionate about creating exceptional experiences for others and how you can be the glue that holds our community together. We’re looking for that infectious enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our amazing team at x+why!
How to prepare for a job interview at x+why
✨Know the Company Inside Out
Before your interview, take some time to research x+why and their mission. Understand their values as a Certified B Corp and how they aim to be a force for good in business. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your People Skills
As a Community Host, your role revolves around building relationships. Prepare examples from your past experiences where you've successfully engaged with guests or managed stakeholder relationships. Highlight your ability to create a positive atmosphere, as this is key to the role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve problems on the spot, especially in a busy environment. Be ready to discuss how you maintained composure and kindness while finding solutions. This will show that you're solution-based and can handle the dynamic nature of the role.
✨Embrace the Community Spirit
x+why values community engagement, so come prepared to discuss how you would contribute to the vibrant atmosphere at Colmore Row. Share ideas on how to enhance member experiences or organise community-focused events, showcasing your enthusiasm for being the 'glue' that holds everything together.