At a Glance
- Tasks: Welcome and support members, manage enquiries, and assist with events in a vibrant coworking space.
- Company: Join a Certified B Corp focused on creating positive impact through hospitality-led spaces.
- Benefits: Enjoy great coffee, free parking, and a fun, supportive team environment.
- Other info: This is a 2-month fixed term contract in a modern, collaborative workspace.
- Why this job: Be the friendly face of our community and make every visitor's day brighter!
- Qualifications: Previous experience in hospitality or coworking is a plus; enthusiasm is a must!
The predicted salary is between 30000 - 35005 £ per year.
We launched in 2019 with a simple belief: business should be a force for good. We’re proud to be a Certified B Corp, creating hospitality‑led spaces that put people and planet alongside profit. Today we operate 15 coworking, event, and members’ club spaces across London, Birmingham, Manchester, and Milton Keynes, supporting a vibrant community of 5,000+ members - with more launches on the horizon!
This is a 2 month fixed term contract (Mon‑Fri 8/5 or 9/6), and is based at our stunning Unity Place site in Milton Keynes, which is minutes from the train station and also offers free onsite parking.
As the Community Associate, you will be based on our reception desk to warmly welcome and support our members and their guests. During peak times you will meet and greet all visitors in the main foyer and escort them to our floor – this is where your people skills will come into force, as we want every guest to feel at ease from the second they arrive. While on the desk, you will also respond to email enquiries from members, support the team with engagement events, log any maintenance issues and help set up equipment and furniture for a range of meetings and events.
Located in the heart of Unity Place, our workspace is modern, bright and big – it is equivalent to an entire football pitch in size! Designed to encourage collaboration, wellbeing and sustainability, the open‑plan space has a mix of flexible workspaces, private offices, meeting rooms and event spaces. The team are incredibly supportive (and lots of fun!), they have worked really hard to create a thriving community where ambitious businesses and professionals come together to connect, collaborate and celebrate!
As the first person our members engage with, you will understand what exceptional service looks like, and how to achieve that. Your friendly and enthusiastic nature is infectious, and everyone you interact with walks away a little happier. Ideally you have previous experience in a coworking or hospitality environment, are available to start ASAP and can commit to a 2 month contract.
In return, you’ll get to work in a beautifully designed space with great coffee, lots of plants, and a genuinely supportive (and social!) team who care about creating brilliant experiences for members, while still having fun along the way!
We are committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds and experiences and believe diverse perspectives make our community stronger. All applicants must have the right to work in the UK, unfortunately we are unable to offer sponsorship for this role.
StudySmarter Expert Advice🤫
We think this is how you could land Community Associate - Unity Place
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Community Associate - Unity Place
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at x+why
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at x+why. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
