At a Glance
- Tasks: Engage with members, coordinate events, and ensure smooth operations in a vibrant coworking space.
- Company: Join a Certified B Corp focused on creating positive impact through hospitality-led spaces.
- Benefits: Enjoy great coffee, beautiful spaces, and a supportive team while developing your skills.
- Other info: Opportunities for growth in a fun, inclusive workplace.
- Why this job: Be part of a dynamic community and make a real difference every day.
- Qualifications: Experience in coworking environments and a passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
The bit about us: x+why launched in 2019 with a simple belief: business should be a force for good. We’re proud to be a Certified B Corp, creating hospitality-led spaces that put people and planet alongside profit. Today we operate 15 coworking, event, and members’ club spaces across London, Birmingham, Manchester, and Milton Keynes, supporting a vibrant community of 5,000+ members – with more launches on the horizon!
The bit about the role: Full transparency, this probably isn’t the job for you if…
- You want to sit behind a desk all day.
- You prefer every day to look the same.
- You like to stay in the background.
This is a hands-on role where you'll be trusted to spot opportunities, solve problems, and make things happen. Although predominantly based on our front desk, you will be free to roam and proactively assist across the site as needed.
- Respond to email enquiries from members.
- Coordinate member engagement events.
- Manage stock/supplies.
- Log any maintenance issues.
- Set up equipment and furniture for events.
- Ensure all AV/tech across the site is functioning as it should be.
The space: Set within a stunning Georgian townhouse in the heart of Grosvenor Gardens, a short walk from Victoria, Fivefields is a large site that spans five beautifully designed floors. It is a unique site within our portfolio as it is a home for charities, social enterprises, and purpose-driven organisations. Our members enjoy a private library, a large versatile event space and a very charming roof terrace.
The bit about you: As the first person our members engage with, you will understand what exceptional service looks like and how to achieve that. Your friendly and enthusiastic nature is infectious, and everyone who interacts with you walks away a little happier. You enjoy being kept on your toes and are the go‑to person for any AV or tech issues – you are happiest moving around the site, will jump in if tables need to be rearranged for an event and will definitely be the team member who wants to investigate the strange noise coming from the plant room. Ideally you have previous experience in a coworking environment. Are keen to start ASAP.
Why x+why? We want people to enjoy coming to work, even on Mondays. In return, you’ll get to work in beautifully designed spaces with great coffee, lots of plants, and a genuinely supportive team who care about creating brilliant experiences for members, while still having fun along the way.
Benefits and growth: Joining us means becoming part of a growing business at an exciting stage of its journey. You'll gain exposure to every aspect of running a thriving coworking community, from member experience and events to operations and commercial activity. For someone who is curious, proactive, and eager to learn, this role offers genuine opportunities to grow and progress as we continue to expand.
Requirements: Must have the right to work in the UK. Unable to offer sponsorship for this role.
Equality, Diversity and Inclusion: We are committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds and experiences and believe diverse perspectives make our community stronger.
Community Associate - Not your average workspace! employer: x+why
At x+why, we believe in creating a workplace that is not only enjoyable but also impactful. As a Certified B Corp, we foster a vibrant community within our beautifully designed spaces in Grosvenor Gardens, where you can thrive alongside like-minded individuals. With a focus on personal growth and a supportive team culture, this role offers the chance to engage with diverse members and develop your skills in a dynamic environment that values both people and planet.
StudySmarter Expert Advice🤫
We think this is how you could land Community Associate - Not your average workspace!
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like x+why. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to x+why
Don't be shy about reaching out to x+why directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Associate - Not your average workspace!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about x+why and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at x+why
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
