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- Tasks: Be the friendly face of our community, welcoming guests and coordinating events.
- Company: Join a certified B Corp focused on positive change in the workspace.
- Benefits: Enjoy a vibrant work environment with great coffee and supportive colleagues.
- Why this job: Make a real impact by creating memorable experiences for our members and guests.
- Qualifications: Experience in hospitality or co-working spaces is a plus.
- Other info: Flexible hours with a fun, collaborative team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
At x+why we are on a mission to change the way the world works for good. We believe business should always be a force for good. We aim to replace long-winded adverts and generic recruitment jargon with concise, impactful information. We are a Certified B Corp and operate across the UK with offices in London, Birmingham, Manchester, and Milton Keynes. We currently manage over 400,000 sq ft of hospitality focused co-working, event, and exclusive Clubspaces for over 5,000 members.
We are looking for a Community Host to join the ground floor team at Birmingham's 103 Colmore Row.
The bit about the role:
- Based on the ground floor reception desk, you will be across everything that happens within the site.
- Act as a brand Ambassador for x+why and the Colmore Row community.
- Greet guests, respond to and action email enquiries, support with event coordination, manage contractor access, and warmly welcome VIPs.
- Build strong relationships with 3rd party stakeholders, such as local businesses that use the space for exhibits and activations, the building management team, and maintenance contractors.
- The ground floor is a hub of activity with a coffee kiosk, music, and community events; you will be front and centre as Community Host.
The bit about you:
- You will be the first point of contact for members and guests, so you understand what exceptional service looks like and how to achieve it.
- Your positive, engaging nature should leave people walking away happier.
- You are the "glue" that keeps everything ticking, enjoy collaborating with internal and external stakeholders, and are solution-based in your approach.
- As a highly visible brand ambassador, you demonstrate patience, composure, and kindness, even on busy days.
- Ideally you will have experience working in a front-of-house role for a premium hospitality brand or another co-working provider.
Hours: Monday to Friday with 2 rotating shifts (7am-4pm and 8am-5pm).
Why x+why?
We want you to enjoy coming to work every day. To support this, you will have a phenomenal environment—design, tech, views, great coffee, and lots of plants—along with a supportive, collaborative team that values member experience while still having fun.
What next?
Simply click on the Apply button below and upload your CV. All applicants must have the right to work in the UK.
Community Host - Leading Workspace Brand in Birmingham employer: x+why
Contact Detail:
x+why Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host - Leading Workspace Brand in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them on a personal level and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Community Host, you'll be interacting with loads of different folks. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local events where the company is involved. Building relationships can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to jump into the action at x+why!
We think you need these skills to ace Community Host - Leading Workspace Brand in Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your CV: Make sure your CV is tailored to the Community Host position. Highlight any relevant experience in hospitality or front-of-house roles, and showcase how your skills align with our mission at x+why.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Keep it concise, but make sure to mention specific examples of how you've provided exceptional service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at x+why
✨Know the Brand Inside Out
Before your interview, make sure you research x+why thoroughly. Understand their mission, values, and what being a Certified B Corp means. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their community.
✨Showcase Your People Skills
As a Community Host, you'll be interacting with various stakeholders daily. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. Highlight your ability to create a positive atmosphere, as this is key to the role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet or come up with creative solutions. The interviewers will want to see how you handle challenges, especially in a busy environment like the ground floor at Colmore Row. Be ready to share specific instances.
✨Emphasise Your Hospitality Experience
If you've worked in a front-of-house role before, make sure to discuss your experience in delivering exceptional service. Share stories that illustrate your patience, composure, and kindness, especially during peak times. This will reinforce your fit for the role.
