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- Tasks: Lead a care team, ensuring high-quality service and staff development.
- Company: Join Xtreme Communications, a leading home care provider.
- Benefits: Salary £24,000 - £26,000, company phone, 20 days holiday, and professional development.
- Why this job: Make a real difference in the lives of vulnerable people while growing your career.
- Qualifications: Passion for care, flexibility, and knowledge of CQC standards required.
- Other info: Opportunity to work in an expanding organisation with ongoing support.
The predicted salary is between 24000 - 26000 £ per year.
Join to apply for the Team Leader role at Xtreme Communications.
Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we are passionate about the high-quality support we provide. We offer colleagues a friendly, collaborative workplace and the chance to build a rewarding career.
We are currently recruiting for a Team Leader to maintain and develop our extra care service, Redwood House & Audrey Needham.
Core Duties & Responsibilities
- Direct management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensuring care assessments, care, and risk planning meet best practice and customers’ aspirations
- Work with the Recruitment Team to ensure sufficient current and future staffing levels
- Provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required
- Ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
- Work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly
- Participate in the paid on-call rota
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
As a Team Leader, you will be offered the following
- Salary £24,000 – £26,000
- Company-issued mobile phone
- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Team Leader to join us who are
- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
- Full Driving Licence and access to a vehicle (preferred)
- NVQ Level 3 Health & Social Care (preferred)
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role!
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Team Leader employer: Xtreme Communications
Contact Detail:
Xtreme Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to care management and CQC standards. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for improving lives! During interviews, share specific examples of how you've made a difference in previous roles. This will help you stand out as a candidate who truly cares about quality service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Team Leader role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: Don’t just list your previous jobs; explain how your past roles have prepared you for this position. Mention specific examples of managing teams or improving care standards, as these are key to what we do at Xtreme Communications.
Be Personable: Remember, we’re looking for someone who can connect with both staff and service users. Use a friendly tone in your application to reflect your ability to communicate effectively and respectfully, just like we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Xtreme Communications
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance. Being able to discuss these in detail will show that you’re not just familiar with the regulations but also committed to delivering high-quality care.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed a team or handled difficult situations in the past. Highlight your experience in staff development and how you’ve contributed to creating a positive work environment.
✨Be Ready for Scenario Questions
Expect questions about how you would handle emergencies or staffing issues. Think through potential scenarios and have a clear plan of action ready to demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, ask about the company’s approach to staff training and development. This shows your interest in not just the role but also in growing with the company and ensuring the best care for service users.
