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For Companies At a Glance
- Tasks: Lead a passionate care team and ensure high-quality support for our service users.
- Company: Join Xtreme Communications, a leading home care provider in London since 2005.
- Benefits: Competitive salary, company phone, professional development, and 20 days holiday.
- Why this job: Make a real difference in vulnerable people's lives while building a rewarding career.
- Qualifications: Commitment to care, flexibility, and knowledge of CQC standards required.
- Other info: Opportunity to grow in a friendly, collaborative workplace.
The predicted salary is between 24000 - 26000 £ per year.
Join to apply for the Team Leader role at Xtreme Communications Care. Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our extra care services, Cornerstones & Beechwood Grove.
Core Duties & Responsibilities
- Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service.
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations.
- Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations.
- Work with the Recruitment Team to ensure sufficient current and future staffing levels.
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota.
- Put in place measures to comply with CQC regulations and work to achieve the best care standards possible.
Benefits
- Salary £24,000 - £26,000.
- Company-issued mobile phone.
- Ongoing support and Professional Development.
- 20 Days Holiday plus Bank Holidays.
- Opportunity to work in an expanding leading home care provider.
Qualifications & Experience
- 100% committed to helping improve the quality of life of vulnerable people.
- Flexibility to cover on call to meet the needs of the business (essential).
- Knowledge of CQC standards and CQC Compliance (essential).
- Experience in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Full Driving Licence and access to a vehicle (preferred).
- NVQ Level 3 Health & Social Care (preferred).
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives, then this could be your next role!
Team Leader in Reading employer: Xtreme Communications
Contact Detail:
Xtreme Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care management and team leadership. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the values of Xtreme Communications.
✨Tip Number 3
Show your passion for care! During interviews, share specific examples of how you've improved the quality of life for service users in the past. This will demonstrate your commitment and make you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Leader in Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about improving the lives of others, so share your experiences and motivations that drive you to apply for this Team Leader role.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in health and social care, especially any leadership roles or training you've done. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team at Xtreme Communications Care.
How to prepare for a job interview at Xtreme Communications
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance, as these are essential for the role. Familiarise yourself with the specific services offered by Xtreme Communications Care Outlook, especially Cornerstones & Beechwood Grove, so you can speak confidently about how you can contribute.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve supported staff development through training or appraisals, as this will demonstrate your ability to lead and inspire others.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving skills, especially regarding emergency cover and care assessments. Practise how you would handle various scenarios to show that you can think on your feet and prioritise service users' needs.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and the team you'll be leading. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about their approach to care.
