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- Tasks: Support engagement and participation plans for Greater Manchester residents in a dynamic environment.
- Company: Join the Greater Manchester Combined Authority, a leader in innovative local governance.
- Benefits: Enjoy flexible working, generous leave, and a commitment to your professional development.
- Why this job: Make a real impact in your community while working with a supportive, award-winning team.
- Qualifications: Passion for citizen engagement and familiarity with digital tools are essential.
- Other info: This role is perfect for those who thrive in fast-paced settings and love Greater Manchester.
The predicted salary is between 28800 - 43200 £ per year.
Communications & Engagement Assistant Officer (Participation & Insights)
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Communications & Engagement Assistant Officer (Participation & Insights)
Xterna Manchester, England, United Kingdom
4 days ago Be among the first 25 applicants
Join to apply for the Communications & Engagement Assistant Officer (Participation & Insights) role at Xterna
Communications & Engagement Assistant Officer
FTC until March 2026
About The Role
The Greater Manchester Combined Authoritys Communications and Engagement Team is responsible for ensuring that we have a coherent and coordinated approach to engagement and communications, all of which is delivered to a consistently high standard. It is an exciting time to join GMCA and make a difference, we work with numerous stakeholders, including our own colleagues, partner organisations, members of the public, elected members, industry experts and journalists.
We are looking for a Communications & Engagement Assistant Officer to join the participation and insight function. You will be working in a fast paced environment where no day is ever the same. You will be supporting the delivery of the Greater Manchester Strategy which is all about making a difference to the day to day lives of Greater Manchester residents.
The post holder will support all areas of the organisation to develop and deliver meaningful engagement and participation plans, as well as ensure the organisation effectively uses data, intelligence and insight to inform communications and policy work.
You will join a multi-award winning team that strives to create good opportunities for great people to develop.
About You
Greater Manchester has a history of doing things differently, of innovation and pioneering new ways of doing things. We believe that involving people in our work leads to better decisions and outcomes. We want to involve people from right across the city-region in the work we do and the direction we take. We also want them to tell us whether we are making a difference and if were not, how we can evolve.
We are looking for somebody who shares these beliefs and is passionate about citizen engagement and knows the Greater Manchester landscape.
You should have an understanding, and ideally practical experience, of participation and engagement techniques, as well as an understanding of the principles of good engagement.
We are also looking for someone comfortable working with engagement feedback, (both qualitative and quantitative) to identify key themes, and able to communicate emerging findings and recommendations.
The role also requires the ability to write to a good standard, and familiarity with a range of digital tools, including online survey software and social media.
In addition, we would love to hear from you if you are an enthusiastic, confident and a supportive team player, whilst having the ability to work independently. You should continually stive to be the best you can be and have a love for Greater Manchester. This is an opportunity to play a part in the work that will see further growth of our city region with some exciting times ahead.
If you feel that you will flourish in a fast-paced local government environment, enjoy multi-tasking where no one day is ever the same; and enjoy being amongst a friendly supportive team then this role is for you.
For detailed information on this role, please refer to the Role Profile.
About Us
Greater Manchester is one of the country\’s most successful city-regions. Home to more than 2.7 million people and with an economy bigger than that of Wales or Northern Ireland, our vision is to make it one of the best in the world to grow up, get on and grow old. In 2017 Greater Manchester elected a Mayor who, along with the GMCA, has additional powers and responsibilities devolved from the Government. We have recently launched a new Greater Manchester Strategy, which sets out the direction and ambition for the next 10 years.
Working closely with the ten Greater Manchester Councils that make up the GMCA, this gives local people more control over issues such as health and social care, housing, transport, work and skills, and attracting investment into the city-region.
As an employer, the GMCA is made up of a number of key Greater Manchester strategic functions and commissioners including the Office of the Mayor of Greater Manchester, the Greater Manchester Fire and Rescue Service (GMFRS), Safer Stronger Communities, Live Well, Housing First, and the Manchester Baccalaureate.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all suitable qualified candidates regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
To find out more about working for us please visit https://www.greatermanchester-ca.gov.uk/
Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register, then the vacancy may be withdrawn or put on hold pending an outcome.
About The Offer
In return for your hard work, we offer our employees a competitive package, which includes:
- Flexible working conditions with the ability to accrue 2 flexi days every 4 weeks (up to grade 11)
- Family friendly policies including parental leave (maternity, shared parental, adoption, maternity support)
- Ability to buy additional annual leave
- Generous annual leave scheme: 25 days + Bank Holidays per annum upon starting, increasing to 30 days + BH after 5 years service, and increasing to 32 days + BH after 10 years service
- Local Government Pension Scheme
- Employer investment in training and development, and professional sponsorship including CPD
- Corporate travel loans
- Cycle scheme
- Discount scheme (MiRewards) on local and national high street brands
- Health and wellbeing offer, occupational health and employee assistance programme
- Modern city centre offices (role specific)
- Sports and welfare club
- Commitment to diversity and inclusivity with staff networks for people and allies from the LGBT+ community, ethnically diverse people, disabled people, as well as a womens network
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Communications & Engagement Assistant Officer (Participation & Insights) employer: Xterna
Contact Detail:
Xterna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & Engagement Assistant Officer (Participation & Insights)
✨Tip Number 1
Familiarise yourself with the Greater Manchester landscape and current issues affecting the community. This will not only help you understand the context of the role but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the communications and engagement field, especially those who have experience in local government or community engagement. Attend relevant events or webinars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Showcase your understanding of participation and engagement techniques by preparing examples of how you've successfully engaged stakeholders in the past. Be ready to discuss these experiences in detail during interviews.
✨Tip Number 4
Stay updated on the latest digital tools and platforms used for engagement and communication. Being knowledgeable about online survey software and social media strategies can set you apart as a candidate who is ready to contribute from day one.
We think you need these skills to ace Communications & Engagement Assistant Officer (Participation & Insights)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Communications & Engagement Assistant Officer.
Showcase Relevant Experience: Emphasise any previous experience you have in communications, engagement, or participation techniques. Use specific examples to demonstrate your understanding of these areas and how they relate to the Greater Manchester landscape.
Highlight Writing Skills: Since the role requires good writing skills, include samples of your written work if possible. This could be reports, articles, or any relevant content that showcases your ability to communicate effectively.
Express Passion for the Community: Convey your enthusiasm for citizen engagement and your commitment to making a difference in Greater Manchester. Share any personal connections or experiences that illustrate your passion for the community and its development.
How to prepare for a job interview at Xterna
✨Know Your Audience
Familiarise yourself with the Greater Manchester Combined Authority and its mission. Understand their approach to citizen engagement and how they involve the community in decision-making. This will help you tailor your responses to align with their values.
✨Showcase Your Engagement Skills
Prepare examples of your experience with participation and engagement techniques. Be ready to discuss how you've used both qualitative and quantitative feedback to inform decisions, as this is crucial for the role.
✨Demonstrate Your Writing Ability
Since the role requires good writing skills, bring along samples of your written work or be prepared to discuss your writing process. Highlight any experience you have with creating engaging content for different platforms.
✨Be Enthusiastic and Personable
The team values a supportive and friendly atmosphere, so let your personality shine through. Show your passion for Greater Manchester and your eagerness to contribute to the community, as this will resonate well with the interviewers.
