At a Glance
- Tasks: Lead a dynamic team to create viral growth strategies and enhance customer engagement.
- Company: Join XTB, the largest Polish investment fintech with a global reach.
- Benefits: Enjoy remote work, competitive pay, and performance bonuses.
- Other info: Shape the future of fintech while working with cutting-edge technology.
- Why this job: Make a real impact on user growth and engagement in a fast-paced environment.
- Qualifications: Proven experience in building growth products and leading teams of 15-20+.
The predicted salary is between 51750 - 63250 £ per year.
XTB - the largest Polish investment fintech with a global footprint, is looking for a Head of Virality & Customer Engagement. In this role, you will be responsible for strategy, roadmap and delivery of Virality and Customer Engagement program and features, turning ideas into measurable user and revenue growth. You will be reporting directly to the Chief Product & Technology Officer and will lead a 20+ people team consisting of both product & engineering professionals.
Key competences and areas of responsibility:
- Building growth engines: referral loops, viral features, educational & habit-forming feature sets and loyalty mechanisms.
- Getting things done: leverage AI to iterate fast, experiment and deliver results.
- Data-based decision making: translate data insights into clear, prioritised product bets.
- Ship at scale: oversee portfolio planning, resource allocation, dependency management and stakeholder communication.
- Raise the bar: recruit, coach and develop high-performing talent; establish best-practice rituals for delivery, design thinking and data-driven decision-making.
Key personal traits:
- Problem solving.
- Getting things done.
- Ambition.
- Goal driven.
- Good communication skills.
- Team builder.
Requirements:
- Documented track record of building growth & viral loops products at a large scale.
- Minimum 3 years of leading mid-size organisational structure (15-20+ people) as a direct manager.
- Strong product mindset and ability to build products end-to-end (from concept, via implementation with engineering team to results).
- Great taste in beautiful UX and UI implementations.
- Understanding of how engineering teams work and what outputs they can deliver, ability to challenge and raise the bar for delivery speed.
- Fluent English.
What We Offer:
- A key leadership role at the largest Polish investment fintech with a global presence.
- Direct influence on XTB's engagement strategy in Poland and international markets.
- The opportunity to build growth & viral loops products at a large scale.
- A remote working model with a highly competitive compensation package, including a significant performance-based bonus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Head of Virality & Customer Engagement in Berlin employer: XTB
XTB is an exceptional employer, offering a key leadership role in the largest Polish investment fintech with a global presence. With a focus on innovation and growth, employees benefit from a collaborative work culture that encourages creativity and data-driven decision-making, alongside competitive compensation and performance-based bonuses. The opportunity for professional development and direct influence on engagement strategies makes XTB an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Virality & Customer Engagement in Berlin
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like XTB. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from XTB.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like XTB. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Head of Virality & Customer Engagement in Berlin
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in XTB and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show XTB how you can be a team player!
How to prepare for a job interview at XTB
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with XTB.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with XTB's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
