Deployment Engineer in London

Get the edge stack, XR hardware and network running in live operating rooms, and turn the first deployment into a repeatable runbook. At XRlabs, we are building the Surgical Intelligence platform, and every hospital deployment depends on someone who can get the edge stack, the XR hardware and the network running in a live operating room. We are looking for a Deployment Engineer who thrives on the field side of medical technology. If you love being on site, working with surgeons and biomedical engineers, and turning a brilliant prototype into a stable hospital-grade system, this is your role. We are hiring for this role in London, the United States and Italy. Tell us which location you are applying for.

What you'll be doing:

• Lead the anchor hospital deployment.
• Install, calibrate, integrate with the hospital network, train the team.
• Build the deployment runbook.
• Standardise the install so each subsequent hospital, and the OEM rollouts after, goes faster.
• Own on-site monitoring: Live system health, latency, uptime.
• When something goes wrong in theatre, you are the first responder.
• Set up federated learning per site: Stand up the NVIDIA FLARE stack at each hospital, coordinated with the Infrastructure Engineer.
• Over-the-air updates: Roll new model versions and platform updates to deployed endpoints safely and reliably.
• Be the bridge between product and reality: Field feedback to the Platform Software and AI teams.
• The OR teaches things no test lab can.

What we're looking for:

• Field deployment experience: You have installed, commissioned or maintained complex technical systems on site: medical, industrial, robotics, broadcast or similar.
• Linux and networking competence: Comfortable in a server room and at a network switch.
• NVIDIA edge hardware experience is a strong plus.
• Calm under pressure: Hospitals cannot pause for you.
• Communication: You can explain a system issue to a surgeon, a biomedical engineer and a CTO in the same hour.

Who you are:

• You like being on the ground: Expect 30 to 50% on-site time at hospital deployments, including some UK and US travel.
• A fixer: When the camera feed drops mid-case, you do not panic; you debug.
• Humble and curious: You will be in rooms with world-class surgeons; you listen and learn.
• A builder: You take the chaos of a first deployment and turn it into a repeatable runbook.
• London-based, or able to work in person three or more days per week when not on site.

What we offer:

• Salary: competitive, with significant stock options for early team members, and a workplace pension scheme.
• Flexible working: we are open to hybrid arrangements for the right person.
• Annual learning budget: for conferences, training or development.
• Time off: 25 days annual leave plus public holidays.
• Parental leave: three months paid maternity, one month paid paternity leave.
• Impact and recognition: work on life-changing technology, showcased globally in major medical breakthroughs.
• All the tools you need: new equipment and tools to help you do your best work, from laptops to specialised XR devices and software.
• We will be growing our package of benefits over time.
• We are at the intersection of AR, AI and surgical robotics, backed by top investors and working with leading hospitals in the UK and US.
• If you want to be part of a small, elite team building groundbreaking technology from the ground up, this is your opportunity.

Right to work in the UK.