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- Tasks: Manage pensions administration tasks and support junior team members in a dynamic environment.
- Company: Join XPS Group, a leading UK consulting firm focused on pensions and insurance.
- Benefits: Enjoy flexible working, competitive salary, healthcare plans, and generous holiday options.
- Why this job: Be part of an inclusive culture where your contributions are valued and you can grow.
- Qualifications: Experience in Defined Benefit schemes and strong communication skills are essential.
- Other info: Hybrid working model available; we value diversity and encourage all applicants.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Senior Pensions Administrator
Consultant Level
Belfast
Hybrid
Full Time
Permanent
Ref: REQ002929
XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential .
Our Pensions Administration business continues to grow and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Belfast office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in Defined Benefit (DB) pension administration, able to perform manual calculations and able to check the work of less experienced pensions administrators.
A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.
Our people drive our success and as an XPS employee you can bring your whole self to work – Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It\’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they\’re happy. Above all, it\’s about ensuring everyone has a voice and feels valued. Because they are.
The Team
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
Learn more here: https://www.xpsgroup.com/what-we-do/administration/
The Role
As a Senior Pensions Administrator with XPS you will:
- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Overseeing the management of monthly and annual processes on the team. Ensuring processes are fully monitored and completed in line with customer and legislation requirements.
- Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met
- Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handling complex pensions queries.
- Sign out non-standard letters in response to client and member queries.
- Updating relevant pension administration databases and systems.
- Performing manual benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.
- Supporting, motivating and coaching colleagues to the benefit of the team and wider Company.
- Managing ad hoc projects and exercises.
- Acting as a key member of the pensions administration team, providing support to the assigned team leader.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff
- Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support.
- Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets.
Your profile
Essential Criteria
- Previous pensions administration experience of Defined Benefit (DB) schemes.
- Experience of current pensions legislation and framework.
- Able to perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Maths and English GCSE grade 4/C or equivalent.
- Confident communicator and problem solver.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- An eagerness to take on responsibility and adopt a flexible approach when work pressures are high.
- Able to see projects/tasks through to completion within given timescales.
- Great interpersonal and organisational skills.
What we offer:
Find out more about Life at XPS
Find out more about Our People Approach
We offer an attractive reward package, typical benefits can include:
- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
- Life Assurance cover, four times basic salary
- XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
- Staff referral scheme when you introduce a friend to XPS
What next:
If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.
Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.
If you do not feel ready to apply or still have questions, please email us by clicking here
The successful candidate will need to demonstrate the following requirements:
- Right to Work confirmation
- DBS Disclosure check
- Employment or educational references covering five years
- Satisfactory credit check
We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.
XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.
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Senior Pensions Administrator employer: XPS Pensions
Contact Detail:
XPS Pensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest trends and changes in pensions legislation. Being well-versed in current regulations will not only boost your confidence but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the pensions industry, especially those who work at XPS Group or similar companies. Attend relevant seminars or webinars to make connections and gain insights that could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience where you've successfully handled complex pensions queries or calculations. This will showcase your expertise and problem-solving skills, which are crucial for the Senior Pensions Administrator role.
✨Tip Number 4
Demonstrate your leadership potential by thinking about how you can mentor and support junior colleagues. Be ready to share your ideas on team development and how you can contribute to a positive team environment at XPS.
We think you need these skills to ace Senior Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Defined Benefit (DB) pension administration. Include specific examples of manual calculations you've performed and any leadership roles you've taken on, especially in mentoring junior colleagues.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with XPS Group's commitment to inclusion and diversity, and provide examples of how you've contributed to a positive team environment in previous roles.
Highlight Relevant Skills: Clearly outline your IT proficiency, particularly with Microsoft Word, Excel, and Outlook. Emphasise your problem-solving abilities and communication skills, as these are crucial for handling complex pensions queries and client interactions.
Showcase Continuous Development: Demonstrate your commitment to personal and professional growth by mentioning any relevant training or certifications you've completed. Highlight your eagerness to take on responsibility and adapt to high-pressure situations, which is essential for this role.
How to prepare for a job interview at XPS Pensions
✨Showcase Your Pensions Knowledge
Make sure to brush up on your knowledge of Defined Benefit (DB) schemes and current pensions legislation. Be prepared to discuss specific examples from your past experience that demonstrate your understanding and ability to handle complex calculations.
✨Demonstrate Leadership Skills
As a Senior Pensions Administrator, you'll be expected to mentor junior colleagues. Highlight any previous experience where you've taken on a leadership role or helped train others, showcasing your ability to motivate and support team members.
✨Prepare for Technical Questions
Expect questions that test your technical skills, especially around manual calculations and pensions administration processes. Practise explaining your thought process clearly, as this will show your problem-solving abilities and confidence in your expertise.
✨Emphasise Communication Skills
Since the role involves client interaction, be ready to discuss how you build relationships and communicate effectively. Share examples of how you've handled complex queries or difficult conversations, demonstrating your interpersonal skills and client-focused approach.
