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- Tasks: Manage pensions administration tasks and mentor junior team members in a dynamic environment.
- Company: Join XPS Group, a leading consultancy in the pensions sector with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible holidays, healthcare plans, and opportunities for volunteering.
- Why this job: Make a real impact in pensions administration while developing your skills in a supportive team.
- Qualifications: Experience in Defined Benefit schemes and strong communication skills are essential.
- Other info: Be part of a diverse workplace that values innovation and personal development.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Location: Leeds
Employment Type: Permanent, Full Time
Grade: Consultant Hybrid
About XPS Group
XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
About the Role
Our Pensions Administration business continues to grow, and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Leeds office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in Defined Benefit (DB) pension administration, able to perform manual calculations and able to check the work of less experienced pensions administrators. Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
Key Responsibilities
- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Overseeing the management of monthly and annual processes on the team.
- Ensuring processes are fully monitored and completed in line with customer and legislation requirements.
- Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met.
- Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handling complex pensions queries.
- Sign out non-standard letters in response to client and member queries.
- Updating relevant pension administration databases and systems.
- Performing manual benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.
- Supporting, motivating and coaching colleagues to the benefit of the team and wider Company.
- Managing ad hoc projects and exercises.
- Acting as a key member of the pensions administration team, providing support to the assigned team leader.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff.
- Working closely with other departments/teams both internal and external to the Company to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support.
- Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets.
Your Profile
Essential
- Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, final salary, retirements, deaths, transfers in and transfers out.
- Experience of current pensions legislation and framework.
- Able to perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Confident communicator and problem solver.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- An eagerness to take on responsibility and adopt a flexible approach when work pressures are high.
- Able to see projects/tasks through to completion within given timescales.
- Great interpersonal and organisational skills.
Qualifications
- Maths and English GCSE grade 4/C or equivalent.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How to Apply
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who are we
To find out more please visit: www.xpsgroup.com
Senior Pensions Administrator in Leeds employer: XPS Pensions
Contact Detail:
XPS Pensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Pensions Administrator role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Defined Benefit schemes and current legislation. We recommend practising common interview questions and even doing mock interviews with friends or mentors. This way, you’ll feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether in person or virtually, make sure to highlight your experience with manual calculations and team leadership. We want to see how you can bring value to the team at XPS Group.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe that a little gratitude can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Senior Pensions Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pensions Administrator role. Highlight your experience with Defined Benefit schemes and any relevant calculations you've performed. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Senior Pensions Administrator, you'll need to communicate effectively with clients and colleagues. In your application, give examples of how you've successfully handled complex queries or mentored others. We value strong communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at XPS Group!
How to prepare for a job interview at XPS Pensions
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit (DB) schemes and current pensions legislation. Be prepared to discuss specific scenarios or calculations you've handled in the past, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
As a Senior Pensions Administrator, you'll need to communicate effectively with clients and team members. Practice articulating complex pension concepts clearly and concisely. Think about examples where you've successfully resolved client queries or mentored junior colleagues.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss how you've tackled challenging situations in previous roles. Highlight your approach to managing workflow, meeting deadlines, and ensuring accuracy in your work. This will illustrate your ability to handle the pressures of the role.
✨Be Ready to Discuss Team Dynamics
Since you'll be overseeing and mentoring a team, think about your leadership style and how you motivate others. Be ready to share examples of how you've supported your colleagues and contributed to a positive team environment.
