At a Glance
- Tasks: Lead pensions administration services and manage client relationships with trustees and corporate clients.
- Company: Join XPS Group, a leading UK consultancy in pensions and insurance.
- Benefits: Competitive salary, bonus, 25 days holiday, healthcare plans, and flexible benefits.
- Other info: Diverse workplace with opportunities for volunteering and career growth.
- Why this job: Make a real impact in the pensions sector while developing your leadership skills.
- Qualifications: Experience in pensions administration and strong leadership abilities required.
The predicted salary is between 50000 - 60000 € per year.
Location: Middlesbrough
Employment Type: Permanent, Full Time
Grade: Senior Consultant
Hybrid
About XPS Group
XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
About the Role
Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes.
- Scheme administration
- Communication
- Scam identification
- Payroll services
- Pension scheme accounting
- De-risking projects
- Technical consultancy
Our administrative approach is scheme-based; one team is responsible for every aspect of each client's service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.
Key Responsibilities
- Lead the provision of pensions administration services for the assigned XPS Administration client portfolio.
- Oversee day to day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable.
- Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
- Oversee the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
- Involvement in the scrutinising of client work of other less experienced pensions administration team members.
- Signing out of ad-hoc and standard letters in response to customer queries.
- Disseminate information to team members on service delivery objectives and targets for assigned client portfolio.
- Assume responsibility for total workflow management for the designated team, including workload allocation, prioritisation and ensuring delivery in line with client expectations, legal timescales and service level agreements (SLAs).
- Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.
Your Profile
Essential:
- Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment, benefit statements, scheme renewal and pension increases.
- Able to demonstrate an expert knowledge of pensions administration activities and apply this knowledge to any scheme.
- Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
- Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
- IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint.
- Maths and English GCSE grade 6/B or equivalent.
- Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities.
Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
Equal Opportunities Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Administration Manager - Scheme Events employer: XPS Pensions
XPS Group is an exceptional employer located in Middlesbrough, offering a dynamic work environment where diverse talents can flourish. With a strong focus on employee growth, we provide comprehensive benefits including competitive salaries, flexible working arrangements, and opportunities for professional development. Our commitment to a supportive culture is reflected in our emphasis on teamwork, excellent customer service, and community engagement through paid volunteer days.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager - Scheme Events
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and administration sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching XPS Group thoroughly. Understand their values, recent projects, and the specific challenges they face in pensions administration. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the responsibilities of the Administration Manager role. Highlight your leadership skills and any relevant projects you've managed to demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the XPS team. Good luck!
We think you need these skills to ace Administration Manager - Scheme Events
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administration Manager role. Highlight your pensions administration experience and any relevant leadership skills. We want to see how your background fits with what we do at XPS Group!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Skills:Don’t forget to showcase your IT proficiency and any experience with client relationships. Mention specific tools or software you’ve used, especially if they relate to pensions administration. We’re all about tech-savvy candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at XPS Pensions
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions administration, especially Defined Benefit schemes. Be ready to discuss specific processes like leavers, retirements, and benefit statements, as well as any recent changes in legislation that could impact the role.
✨Showcase Your Leadership Skills
Since this role involves supervisory responsibilities, prepare examples of how you've successfully managed teams in the past. Think about times when you’ve conducted appraisals or handled performance issues, and be ready to share these experiences during the interview.
✨Demonstrate Your Communication Skills
As an Administration Manager, you'll need to communicate effectively with clients and trustees. Practice articulating complex pension concepts in a clear and concise manner. You might even want to prepare a short presentation to showcase your skills if the opportunity arises.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would handle client queries or manage project timelines. Being able to demonstrate your thought process will show that you're ready for the challenges of the role.
