Administration Manager

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions manager role from an administration background where they have gained knowledge and experience of team managing, workflow management and Defined Contributions (DC) pensions schemes.

As a Pensions Administration Manager with XPS you will:

• Oversee day to day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings.
• Have full responsibility of total workflow designated for the team.
• Actively participate in XPS Administration's marketing initiatives, new business activities, attending new business pitches and company events.
• Seek opportunities to generate additional income from existing client portfolio.
• Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
• Take responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager.
• Oversee the project management of annual and ad-hoc projects.
• Lead non-client activities, conduct internal audits, be alert to potential improvements in pensions administration processes, quality improvement and implement changes.
• Have formal staff management responsibilities including conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as required.
• Mentor, train, coach and develop pensions administration team members.
• Ensure adherence to company policies and working procedures.
• Forge strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients.

Your profile

Essential Criteria:

• Previous pensions administration experience of Defined Contributions.
• Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
• Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
• Third party pensions administration experience preferred, although strong all round experience within an in house pensions department will be considered.
• Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities.
• Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements.
• Previous project management experience would be required to perform pension administration project based work.
• IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint.

What we offer:

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly. Please discuss with the recruitment team if you require any adjustments to the recruitment process.

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued.