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- Tasks: Lead client relationships and manage public sector pension administration.
- Company: XPS Pensions Group is a leading UK consultancy in pensions and insurance.
- Benefits: Enjoy flexible working, competitive salary, bonuses, and 25 days holiday.
- Why this job: Join a dynamic team focused on client satisfaction and continuous improvement.
- Qualifications: 10+ years in pensions administration; A Level or degree required.
- Other info: Remote work with occasional office presence; diverse and inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Job description
Client Relationship Manager – Public Sector
Middlesbrough (Homeworker)
Permanent
Senior Consultant
Hybrid/Remote
REQ
XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
The Role:
This role is based in Middlesbrough, with an office presence expected once or twice per month depending on the successful applicant’s location. As a Client Relationship Manager, you will play a pivotal role in the success of the company, acting as the lead for administration in both joint service and administration-only new business tenders and presentations
Your Profile:
Essential:
Desirable:
What We Offer:
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How to Apply:
Interested candidates should submit applications below or contact Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement:
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility:
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who are we:
To find out more please visit:
Senior Client Relationship Manager (Public Sector) employer: XPS Pensions Group
Contact Detail:
XPS Pensions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Relationship Manager (Public Sector)
✨Tip Number 1
Network with professionals in the pensions and public sector industries. Attend relevant conferences or webinars to meet potential colleagues and learn about the latest trends, which can give you an edge during interviews.
✨Tip Number 2
Familiarise yourself with XPS Pensions Group's recent projects and initiatives. This knowledge will not only help you understand their business better but also allow you to tailor your discussions to align with their goals during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past, particularly within the public sector. Highlight your problem-solving skills and ability to handle complex queries, as these are crucial for this role.
✨Tip Number 4
Stay updated on current pensions legislation and any changes that may impact public sector clients. Being knowledgeable about these topics will demonstrate your commitment to the role and your proactive approach to client management.
We think you need these skills to ace Senior Client Relationship Manager (Public Sector)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Client Relationship Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in client relationship management and public sector pensions administration. Use specific examples to demonstrate your ability to manage complex queries and client relationships.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application reflects your ability to convey complex information clearly. Consider including a brief example of how you've successfully communicated with clients or stakeholders in the past.
Tailor Your Application: Customise your CV and cover letter to align with the values and goals of XPS Group. Mention your commitment to diversity and inclusion, as well as your proactive approach to continuous improvement, which are highlighted in the job description.
How to prepare for a job interview at XPS Pensions Group
✨Know Your Pensions Legislation
Make sure you brush up on the latest pensions legislation before your interview. Being able to discuss recent changes and how they impact public sector clients will show your expertise and commitment to staying informed.
✨Demonstrate Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past, particularly in the public sector. Highlight specific challenges you faced and how you overcame them to ensure client satisfaction.
✨Showcase Your Communication Skills
As a Client Relationship Manager, strong communication is key. Practice articulating complex pension concepts in simple terms, as this will be crucial when dealing with clients and colleagues alike.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential complex queries you might encounter and how you would handle them, demonstrating your consultative mindset and technical knowledge.
