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- Tasks: Manage client relationships and handle complex pension queries with technical expertise.
- Company: Join XPS Group, a dynamic and inclusive workplace committed to diversity.
- Benefits: Enjoy competitive salary, bonus, 25 days holiday, and flexible benefits.
- Why this job: Make a real impact in the pensions sector while developing your skills.
- Qualifications: A Level or Degree required; strong Maths and English GCSE essential.
- Other info: Participate in volunteering events with paid days off and referral bonuses.
The predicted salary is between 28800 - 48000 £ per year.
The role requires a combination of strong technical skills and experience of managing client relationships. You must be able to demonstrate a thorough knowledge of pension administration activities and the ability to apply this knowledge to any scheme. Experience of Defined Benefits (DB) and/or Defined Contribution (DC) schemes is required. You must be able to demonstrate a very wide knowledge of the various key areas of pensions legislation including pensions taxation, contracting out and preservation. Proven experience of handling complex member queries and calculations is essential. Previous presentational experience is required to assist in leading client meetings and new business presentations. Previous project management experience would be required to assist in leading pension administration project-based work. IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint. Confident communicator, able to communicate effectively, professionally and concisely in writing, face to face and/or over the telephone.
Preferred Qualifications:
- Educated to a minimum of A Level or Degree or equivalent standard.
- Ideally a minimum of three C grades or above at A Level or equivalent qualification.
- Strong Maths and English GCSE or equivalent qualification - minimum grade B.
- Part APMI (or deemed ‘qualified by experience’).
What We Offer:
- Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility.
- Benefits include pension matching, healthcare plans, life assurance, and retailer discounts.
- We support our team with a flexible benefits scheme, employee assistance, and digital GP service.
- Participating in volunteering events is encouraged with paid volunteer days available.
- Referral bonuses are offered for introducing suitable candidates to XPS.
How to Apply:
Interested candidates should submit applications below or contact us.
Equal Opportunity Statement:
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility:
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who are we:
To find out more please visit our website.
CRM Associate in London employer: XPS Pensions Group
Contact Detail:
XPS Pensions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Associate in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the hunt for a CRM Associate role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your presentation skills! Since you'll be leading client meetings, practice delivering clear and concise information. Consider doing mock presentations with friends or family to build your confidence before the real deal.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Word, Excel, Outlook, and PowerPoint. If you can, create a portfolio showcasing your work with these tools, especially any projects related to pension administration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at XPS Group. Don’t forget to tailor your application to highlight your experience with DB and DC schemes!
We think you need these skills to ace CRM Associate in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience with client relationships in your application. We want to see how you can apply your knowledge of pension administration activities, especially with DB and DC schemes.
Be Specific About Your Experience: When discussing your background, be specific about your experience handling complex member queries and calculations. We love details that show us how you've tackled challenges in the past!
Communicate Clearly: Since this role requires strong communication skills, ensure your written application is clear and concise. We appreciate a professional tone, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at XPS Pensions Group
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension administration activities, especially around Defined Benefits (DB) and Defined Contribution (DC) schemes. Be ready to discuss pensions legislation, taxation, and any recent changes that might affect the industry.
✨Showcase Your Communication Skills
Since this role requires confident communication, practice articulating complex member queries and calculations clearly. Prepare examples from your past experiences where you successfully led client meetings or presentations, highlighting your ability to communicate effectively in various formats.
✨Demonstrate Your Project Management Experience
Be prepared to discuss your previous project management roles. Think of specific projects you've led, the challenges you faced, and how you overcame them. This will show your potential employer that you can handle project-based work in pension administration.
✨Get Comfortable with IT Tools
As the role requires proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, make sure you're familiar with these tools. Consider preparing a short presentation or report using these applications to demonstrate your skills during the interview.