At a Glance
- Tasks: Manage pensions administration tasks and support junior colleagues in a dynamic team environment.
- Company: XPS Group is a leading UK consultancy in pensions and insurance, committed to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and a flexible benefits scheme.
- Other info: Opportunities for professional development and a supportive work culture await you.
- Why this job: Join a vibrant team focused on innovation and personal growth while making a real impact.
- Qualifications: Previous experience in Defined Benefit schemes and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About XPS Group XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
Location: Portsmouth
Employment Type: Permanent, Full Time
Grade: Consultant
Hybrid
REQ003725
About XPS Group XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
About The Role Our Pensions Administration business continues to grow, and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Portsmouth office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in Defined Benefit (DB) pension administration, able to perform manual calculations and able to check the work of less experienced pensions administrators.
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
Key Responsibilities
- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Overseeing the management of monthly and annual processes on the team. Ensuring processes are fully monitored and completed in line with customer and legislation requirements.
- Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met
- Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handling complex pensions queries.
- Sign out non-standard letters in response to client and member queries.
- Updating relevant pension administration databases and systems.
- Performing manual benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.
- Supporting, motivating and coaching colleagues to the benefit of the team and wider Company.
- Managing ad hoc projects and exercises.
- Acting as a key member of the pensions administration team, providing support to the assigned team leader.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff
- Working closely with other departments/teams both internal and external to the Company to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support.
- Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets.
Essential
Your Profile:
- Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, final salary, retirements, deaths, transfers in and transfers out.
- Experience of current pensions legislation and framework.
- Able to perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Confident communicator and problem solver.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- An eagerness to take on responsibility and adopt a flexible approach when work pressures are high.
- Able to see projects/tasks through to completion within given timescales.
- Great interpersonal and organisational skills.
Qualifications
- Maths and English GCSE grade 4/C or equivalent.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We
To find out more please visit: www.xpsgroup.com
Senior Pensions Administrator in Portsmouth employer: XPS Group
XPS Group is an excellent employer, offering a dynamic work culture in the heart of Newcastle with the flexibility of hybrid working. Employees benefit from competitive salaries, annual bonuses, and a commitment to diversity, alongside ample opportunities for personal and professional growth within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Administrator in Portsmouth
✨Tip Number 1
Familiarise yourself with the latest trends and changes in pensions legislation. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current or former employees of XPS Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience in Defined Benefit pension administration. Highlighting your ability to perform manual calculations and mentor junior staff will set you apart as a strong candidate.
✨Tip Number 4
Showcase your IT proficiency, especially in Microsoft Excel, during any discussions or interviews. Being able to demonstrate your skills in managing data and performing complex calculations will be crucial for this role.
We think you need these skills to ace Senior Pensions Administrator in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Defined Benefit (DB) pension administration. Include specific examples of manual calculations you've performed and any leadership roles you've taken on, especially in mentoring junior colleagues.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role at XPS Group. Mention how your values align with their vision of inclusion and diversity, and provide examples of how you've contributed to a positive team environment in previous roles.
Highlight Relevant Skills:Clearly outline your IT proficiency, particularly with Microsoft Word, Excel, and Outlook. Emphasise your problem-solving skills and ability to communicate complex pensions queries effectively, as these are crucial for the Senior Pensions Administrator role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in pensions administration.
How to prepare for a job interview at XPS Group
✨Show Your Pensions Knowledge
Make sure to brush up on your knowledge of Defined Benefit (DB) pension schemes. Be prepared to discuss specific examples from your previous experience, especially any complex calculations you've performed or issues you've resolved.
✨Demonstrate Leadership Skills
As a Senior Pensions Administrator, you'll be expected to mentor junior colleagues. Share examples of how you've supported and developed team members in the past, highlighting your ability to lead and motivate others.
✨Prepare for Technical Questions
Expect questions related to current pensions legislation and frameworks. Familiarise yourself with recent changes in the industry and be ready to explain how they impact pension administration.
✨Exhibit Strong Communication Skills
Since the role involves client interaction, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've built trusting relationships with clients and handled complex queries in previous roles.
