At a Glance
- Tasks: Manage pensions administration tasks and mentor junior colleagues in a dynamic team.
- Company: Join XPS Group, a leading UK consultancy in pensions and insurance with over 2000 employees.
- Benefits: Enjoy flexible working, competitive salary, healthcare plans, and 25 days holiday with buy/sell options.
- Other info: Participate in volunteering events with paid volunteer days and referral bonuses available.
- Why this job: Be part of an award-winning team that prioritises member satisfaction and fosters a diverse workplace.
- Qualifications: Previous experience in Defined Benefit schemes and strong IT skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About XPS Group
XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.
Location: Bristol
Grade: Consultant
Employment Type: Permanent (Hybrid)
Reference: REQ003661
About The Team
Our teams of pension administrators provide services to a wide range of trust‑based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include scheme administration, communication, scam identification, payroll services, pension scheme accounting, de‑risking projects, technical consultancy.
Our administrative approach is scheme‑based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves.
Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.
Key Responsibilities
- Training of other team members
- Assisting less experienced team members
- Checking and authorising other team members’ work
- Meeting deadlines
- Calculation and payment of scheme benefits in accordance with the Rules
- Maintenance of membership records and other documentation
- Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements
- Project work as directed by Team Leader or Manager
- Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties
- Provision of technical information both verbally and in writing
- Compliance with ISO and AAF accreditations
- Completing updates to the database to ensure that records are accurately maintained
- Dealing confidently with member enquiries by phone, email, and letter
- Providing general support to the Administration team/manager
- Ensuring that work is prioritised correctly so that target dates are met
- Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.
Essential
Your Profile
- Previous experience within a similar role dealing with DB schemes
- Experience within the pensions’ industry
- Able to demonstrate ownership, responsibility, and accountability for self
- Be organised, methodical and logical in approach to delegated responsibilities
- Able to assist with developing a culture of high standards, excellent quality and customer responsiveness
- Able to develop administrators and administrative processes
- Be well organised and be a point of reference for knowledge
- Able to plan and then be flexible with that plan
- Be proactive, having drive and commitment
- Able to communicate effectively
- Has a can‑do attitude and takes pride in work
- Pays attention to detail
- Computer literate in the use of MS Office products, such as Excel and Word
Qualifications
- Strong Maths and English GCSE or equivalent qualification – minimum grade C/5 or equivalent
- Ideally educated to A Level (or equivalent) stage, although those deemed qualified by experience will be considered.
- Studying for or a willingness to study for a relevant pension’s qualification e.g. CPC/QPA/DPC/RPC/APMI
Desirable
- Good decision maker, able to recognise the impact of decision, having good judgement
- A problem solver, dealing with practical, people and political problems
- Able to delegate effectively
- Achieved some exam successes in professional qualifications such as PMI/QPA/RPC/DPC/DPA and actively working towards full qualification
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How To Apply
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who are we? To find out more please visit: www.xpsgroup.com
Senior Pensions Administrator in Bristol employer: XPS Group
XPS Group is an excellent employer, offering a dynamic work culture in the heart of Newcastle with the flexibility of hybrid working. Employees benefit from competitive salaries, annual bonuses, and a commitment to diversity, alongside ample opportunities for personal and professional growth within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Administrator in Bristol
✨Tip Number 1
Familiarise yourself with the latest pensions legislation and frameworks, as this knowledge will be crucial in your role. Being able to discuss recent changes or trends in the pensions industry during interviews can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the pensions administration field, especially those who work at XPS Group or similar companies. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of specific examples where you've successfully handled complex pensions queries or calculations. This will show your potential employer that you have the practical experience needed for the Senior Pensions Administrator position.
✨Tip Number 4
Research XPS Group's values and culture to align your responses during interviews. Showing that you understand their commitment to diversity and client-focused service can help you make a strong impression and demonstrate that you're a good fit for their team.
We think you need these skills to ace Senior Pensions Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Defined Benefit (DB) pension administration. Include specific examples of manual calculations you've performed and any leadership roles you've taken on, especially in mentoring junior colleagues.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role at XPS Group. Mention how your skills align with their focus on client relationships and your ability to handle complex pensions queries. Show that you understand their commitment to diversity and inclusion.
Highlight Relevant Qualifications:Ensure you list your qualifications clearly, particularly your Maths and English GCSEs or equivalent. If you have any additional certifications related to pensions administration, be sure to include those as well.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the pensions administration field.
How to prepare for a job interview at XPS Group
✨Showcase Your Pensions Knowledge
Make sure to brush up on your knowledge of Defined Benefit (DB) schemes and current pensions legislation. Be prepared to discuss specific examples from your past experience that demonstrate your understanding and ability to handle complex calculations.
✨Demonstrate Client-Focused Approach
XPS Group values a client-focused approach, so be ready to share instances where you've successfully built trusting relationships with clients. Highlight your communication skills and how you’ve handled client queries effectively.
✨Highlight Team Leadership Skills
As a Senior Pensions Administrator, you'll likely oversee junior colleagues. Prepare to discuss your experience in mentoring or coaching others, and how you've contributed to team performance and development.
✨Prepare for Technical Questions
Expect technical questions related to pensions administration processes and legislation. Practise explaining your thought process when performing manual calculations or resolving complex queries, as this will showcase your problem-solving abilities.
