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For Companies At a Glance
- Tasks: Manage pensions administration tasks and mentor junior colleagues in a dynamic team.
- Company: Join XPS Group, a leading UK consultancy in pensions and insurance with over 2000 employees.
- Benefits: Enjoy flexible working, competitive salary, healthcare plans, and 25 days holiday with buy/sell options.
- Why this job: Be part of an award-winning team that prioritises member satisfaction and fosters a diverse workplace.
- Qualifications: Previous experience in Defined Benefit schemes and strong IT skills are essential.
- Other info: Participate in volunteering events with paid volunteer days and referral bonuses available.
The predicted salary is between 36000 - 60000 £ per year.
Overview
About XPS Group XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
Location: Bristol
Employment Type: Permanent, Full Time
Grade: Consultant
Hybrid
REQ003373
About The Role
Our Pensions Administration business continues to grow, and we are now looking for an experienced Senior Pensions Administrator to join our vibrant Bristol office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in Defined Benefit (DB) pension administration, able to perform manual calculations and able to check the work of less experienced pensions administrators.
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
Key Responsibilities
- Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Overseeing the management of monthly and annual processes on the team. Ensuring processes are fully monitored and completed in line with customer and legislation requirements.
- Monitoring accuracy, performance, and SLAs for the team, including activity and client performances, and taking action to ensure targets are met
- Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
- Where appropriate participating in client meetings.
- Handling complex pensions queries.
- Sign out non-standard letters in response to client and member queries.
- Updating relevant pension administration databases and systems.
- Performing manual benefits calculations.
- Helping identify any training needs across the team and assisting with developing and mentoring team members.
- Supporting, motivating and coaching colleagues to the benefit of the team and wider Company.
- Managing ad hoc projects and exercises.
- Acting as a key member of the pensions administration team, providing support to the assigned team leader.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry, and providing technical support to more junior staff
- Working closely with other departments/teams both internal and external to the Company to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support.
Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets.
Essential
Your Profile:
- Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, final salary, retirements, deaths, transfers in and transfers out.
- Experience of current pensions legislation and framework.
- Able to perform complex calculations and checking work of junior colleagues.
- IT proficient, in particular Microsoft Word, Excel & Outlook.
- Confident communicator and problem solver.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- An eagerness to take on responsibility and adopt a flexible approach when work pressures are high.
- Able to see projects/tasks through to completion within given timescales.
- Great interpersonal and organisational skills.
Qualifications
- Maths and English GCSE grade 4/C or equivalent.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How To Apply
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We
To find out more please visit: www.xpsgroup.com
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Senior Pensions Administrator employer: XPS Group
Contact Detail:
XPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest pensions legislation and frameworks, as this knowledge will be crucial in your role. Being able to discuss recent changes or trends in the pensions industry during interviews can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the pensions administration field, especially those who work at XPS Group or similar companies. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of specific examples where you've successfully handled complex pensions queries or calculations. This will show your potential employer that you have the practical experience needed for the Senior Pensions Administrator position.
✨Tip Number 4
Research XPS Group's values and culture to align your responses during interviews. Showing that you understand their commitment to diversity and client-focused service can help you make a strong impression and demonstrate that you're a good fit for their team.
We think you need these skills to ace Senior Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Defined Benefit (DB) pension administration. Include specific examples of manual calculations you've performed and any leadership roles you've taken on, especially in mentoring junior colleagues.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at XPS Group. Mention how your skills align with their focus on client relationships and your ability to handle complex pensions queries. Show that you understand their commitment to diversity and inclusion.
Highlight Relevant Qualifications: Ensure you list your qualifications clearly, particularly your Maths and English GCSEs or equivalent. If you have any additional certifications related to pensions administration, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the pensions administration field.
How to prepare for a job interview at XPS Group
✨Showcase Your Pensions Knowledge
Make sure to brush up on your knowledge of Defined Benefit (DB) schemes and current pensions legislation. Be prepared to discuss specific examples from your past experience that demonstrate your understanding and ability to handle complex calculations.
✨Demonstrate Client-Focused Approach
XPS Group values a client-focused approach, so be ready to share instances where you've successfully built trusting relationships with clients. Highlight your communication skills and how you’ve handled client queries effectively.
✨Highlight Team Leadership Skills
As a Senior Pensions Administrator, you'll likely oversee junior colleagues. Prepare to discuss your experience in mentoring or coaching others, and how you've contributed to team performance and development.
✨Prepare for Technical Questions
Expect technical questions related to pensions administration processes and legislation. Practise explaining your thought process when performing manual calculations or resolving complex queries, as this will showcase your problem-solving abilities.
