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For Companies At a Glance
- Tasks: Manage pension administration tasks and support team members in a dynamic environment.
- Company: Join XPS Group, a leading consultancy in the pensions sector with a diverse culture.
- Benefits: Enjoy competitive salary, flexible holidays, healthcare plans, and volunteer opportunities.
- Other info: Hybrid role with excellent career growth and a supportive team atmosphere.
- Why this job: Make a real impact in the pensions industry while developing your skills.
- Qualifications: A-Level or equivalent, strong numerical skills, and a proactive attitude.
The predicted salary is between 28800 - 43200 £ per year.
Job Details
Location: Reading
Employment Type: Permanent, Full Time
Grade: Associate
Hybrid
About the Role
This is a hybrid role with an office presence expected twice per week but will require more office time during the initial ‘settling in’ period. We are seeking a Pensions Administrator to join our team, providing top‑tier administration. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential.
Key Responsibilities
- Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths.
- Maintain and update pension databases and systems accurately.
- Respond to internal and external queries, including those from DWP and HMRC.
- Perform both automated and manual pension benefit calculations.
- Draft and issue customer correspondence using the Electronic Document Management system (EDM).
- Support non‑financial updates (e.g., address changes) and assist with checking work as experience grows.
- Collaborate with internal teams and external partners to deliver a comprehensive client service.
- Accurately log time and meet utilisation targets using the Virtual Office system.
Your Profile (Essential)
- Some office‑based experience, preferably within financial services or pensions, is preferred but not essential.
- Basic awareness or understanding of the pensions industry is beneficial.
- Strong numerical aptitude, demonstrated through academic or work experience.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent organisational and planning skills, with the ability to prioritise and meet deadlines.
- High attention to detail and accuracy in both written and numerical tasks.
- Strong communication and interpersonal skills, both written and verbal.
- Positive, flexible, and proactive approach to learning and work responsibilities.
- Able to follow procedures, take ownership of tasks, and work effectively in a team.
Qualifications
- Educated to A-Level, Degree, or equivalent standard.
- GCSEs in Maths and English (minimum grade C or equivalent).
- Willingness to study for a relevant pensions qualification (e.g., CPC, DPC, RPC, APMI).
Desirable
- Demonstrates a commitment to a career in pensions administration and continuous improvement.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts.
Equal Opportunities Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
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Pensions Administrator employer: XPS Group
Contact Detail:
XPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at XPS Group on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your pensions knowledge. Familiarise yourself with key terms and recent changes in pension laws. This shows us you're serious about the role!
✨Tip Number 3
Practice your communication skills! Since strong communication is essential, try role-playing common interview questions with a friend. This will help us articulate our thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight any relevant experience, especially in financial services or pensions, and showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how your skills align with what we’re looking for at XPS Group. Keep it concise but impactful!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at XPS Group
✨Know Your Pensions Basics
Before heading into the interview, brush up on your understanding of the pensions industry. Familiarise yourself with key terms and concepts, as well as current trends. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised and met deadlines, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication
Communication is key in this role, so practice articulating your thoughts clearly. Prepare to discuss how you've handled queries or collaborated with teams in the past. Use specific examples to illustrate your interpersonal skills and proactive support.
✨Prepare for Technical Questions
Expect questions related to pension calculations and database management. Brush up on your numerical skills and be ready to explain your approach to handling data accurately. If you have experience with Microsoft Excel, think of scenarios where you used it effectively.