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For Companies At a Glance
- Tasks: Provide exceptional customer support and handle calls in a dynamic consultancy environment.
- Company: Leading UK consultancy firm with a focus on diverse talents.
- Benefits: Competitive salary, flexible benefits, and part-time hours.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and call handling experience.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading consultancy firm in the UK is seeking a Member Connect Representative to join their Newcastle office on a part-time, fixed-term contract. The ideal candidate will have strong customer service skills, experience handling calls, and a commitment to providing excellent support. This role offers a competitive salary, flexible benefits, and the opportunity to work in a dynamic environment that welcomes diverse talents.
Member Connect Advisor (Hybrid, 12-Month) in Newcastle upon Tyne employer: XPS Group
Contact Detail:
XPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Connect Advisor (Hybrid, 12-Month) in Newcastle upon Tyne
✨Tip Number 1
Make sure you know the company inside out! Research their values, culture, and recent projects. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, we should rehearse common customer service scenarios. This way, we can demonstrate our ability to provide excellent support right from the get-go.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Member Connect Advisor (Hybrid, 12-Month) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique talents to the Member Connect role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since this role involves handling calls and providing support, make sure your written application reflects your communication skills. Clear, concise, and friendly language will go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at XPS Group
✨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service experience. Think of specific examples where you've handled calls or resolved issues effectively. This will show the consultancy firm that you have the skills they're looking for.
✨Research the Company
Take some time to learn about the consultancy firm and its values. Understanding their mission and how they support their members will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult member. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Your Flexibility
Since this is a hybrid role, be ready to discuss your adaptability to different working environments. Highlight any previous experiences where you've successfully worked both remotely and in-person, showcasing your versatility.
