At a Glance
- Tasks: Provide top-notch customer service and handle inbound calls in a fast-paced environment.
- Company: Join XPS Group, a leading firm in pensions and insurance.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a comprehensive benefits package.
- Other info: Hybrid working model offers flexibility and a dynamic work environment.
- Why this job: Make a real difference by helping customers navigate their pensions with expert advice.
- Qualifications: Previous contact centre experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
XPS Group in Newcastle is seeking an experienced Customer Service Advisor to join our office on a hybrid basis.
You will handle a high volume of inbound calls, understand customer needs, and provide first‑class service in a busy pensions and insurance setting.
Ideally you have prior contact centre experience, excellent communication skills, and the ability to manage multiple tasks under pressure.
We offer a competitive salary, discretionary bonus and a comprehensive benefits package.
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Impactful Pensions Customer Advisor | Hybrid, Newcastle employer: XPS Group
XPS Group is an excellent employer, offering a dynamic work culture in the heart of Newcastle with the flexibility of hybrid working. Employees benefit from competitive salaries, annual bonuses, and a commitment to diversity, alongside ample opportunities for personal and professional growth within a supportive team environment.
