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- Tasks: Provide exceptional customer service and support to clients during weekends and evenings.
- Company: Leading customer service company with a supportive team culture.
- Benefits: Above award pay rates, penalty rates for weekends, and immediate start available.
- Why this job: Join a dynamic team and enhance your customer service skills while earning great pay.
- Qualifications: Minimum 5 years of customer service experience required.
- Other info: Flexible part-time hours with a focus on work-life balance.
The predicted salary is between 13 - 16 £ per hour.
A leading customer service company is seeking a part-time Customer Service Representative in Cardiff, UK. The role demands a minimum of 16 hours per week, with availability on weekends and Thursday nights. Ideal candidates should possess at least 5 years of customer service experience. Join a supportive team environment offering above award pay rates and penalty rates for weekends. Immediate start available.
Seasoned Customer Service Pro - Weekend & Evening Shifts in Cardiff employer: Xprt Dev
Contact Detail:
Xprt Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasoned Customer Service Pro - Weekend & Evening Shifts in Cardiff
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a customer. This will help us see how you can fit into our supportive team environment.
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to former colleagues or friends in the industry. They might know about openings or even put in a good word for you, which can really boost your chances.
✨Tip Number 3
Be flexible with your availability. Since this role requires weekend and evening shifts, showing that you’re open to those hours can make you a more attractive candidate. We appreciate candidates who are ready to jump in when needed!
✨Tip Number 4
Apply through our website for the best chance at landing the job. It’s the quickest way for us to see your application and get you in for an interview. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Seasoned Customer Service Pro - Weekend & Evening Shifts in Cardiff
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years of customer service experience in your application. We want to see how you've handled different situations and what skills you've picked up along the way!
Be Clear About Your Availability: Since we need someone for weekend and evening shifts, be upfront about when you can work. This helps us see if you're a good fit for our schedule right from the start.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect why you’re the perfect match for this role. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it’s super easy!
How to prepare for a job interview at Xprt Dev
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will show that you not only have the experience but also the passion for helping others.
✨Be Ready for Weekend and Evening Scenarios
Since the role requires weekend and evening shifts, prepare to discuss your availability and how you handle working during those times. Share any past experiences that highlight your flexibility and commitment to working non-traditional hours.
✨Show Off Your Team Spirit
This position is all about being part of a supportive team. Be ready to talk about how you’ve collaborated with colleagues in the past. Highlight any instances where teamwork led to improved customer satisfaction or efficiency.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they support their staff during busy periods. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
