At a Glance
- Tasks: Deliver exceptional customer service and maintain showroom standards in a dynamic retail environment.
- Company: Join Repco, a leading automotive parts brand in Australia and New Zealand.
- Benefits: Enjoy team member discounts, competitive pay, and a supportive work culture.
- Why this job: Be part of a passionate team and make a difference in customers' shopping experiences.
- Qualifications: Retail experience preferred; a valid driver's licence is essential.
- Other info: Flexible casual role with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
This casual role requires someone with retail experience; spare parts knowledge would be an advantage. A valid driver's licence is essential.
At Repco, we want to ensure that each customer has a great shopping experience in person, over the phone, and online. As a Retail Assistant (Customer Sales & Service), your key focus includes:
- Always have a safety focus to ensure your safety, and that of your teammates & customers.
- Provide genuine service & create moments that matter with customers.
- Use your strong customer service to contribute to positive sales performance.
- Maintain exceptional showroom presentation & merchandising standards.
- Process stock; receive, dispatch & store.
- Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.
Note, this role will require lifting, bending & climbing. We are open to receiving applications from people without industry knowledge. Send your CV to our Careers Team by clicking APPLY!
Employee benefits include:
- A safe & inclusive team environment.
- Attractive team member pricing across all GPC AP businesses.
- Industry award rates of pay, penalty rates, fortnightly pay cycle.
- Employee reward & recognition programs.
- No late-night trading.
- Private FB group to keep in touch with work peers from around the country.
Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement.
Customer Sales & Service - Repco Shellharbour - Casual in Cardiff employer: Xprt Dev
Contact Detail:
Xprt Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales & Service - Repco Shellharbour - Casual in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Repco. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great shopping experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are serious about joining our team at Repco.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and know how to navigate the digital world, which is super important in retail today.
We think you need these skills to ace Customer Sales & Service - Repco Shellharbour - Casual in Cardiff
Some tips for your application 🫡
Show Off Your Retail Experience: Make sure to highlight any retail experience you have in your CV. We want to see how you've interacted with customers and created great shopping experiences in the past!
Tailor Your CV to Us: Don’t just send a generic CV! Tailor it to the role at Repco by including relevant skills and experiences that match what we’re looking for. It shows us you’re genuinely interested!
Keep It Neat and Professional: Presentation matters! Ensure your CV is well-organised and free of typos. A clean, professional look will help you stand out from the crowd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Xprt Dev
✨Know Your Stuff
Familiarise yourself with the automotive parts and accessories that Repco offers. Even if you don’t have industry knowledge, showing a genuine interest in learning about their products can set you apart. Brush up on basic spare parts terminology and be ready to discuss how you can help customers find what they need.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you provided exceptional customer service. Think of specific situations where you went above and beyond for a customer. This will demonstrate your ability to create those 'moments that matter' that Repco values.
✨Safety First
Since safety is a key focus for Repco, be prepared to discuss how you prioritise safety in your work environment. Share any relevant experiences where you ensured a safe space for yourself and your colleagues, especially in a retail setting.
✨Be a Team Player
Repco emphasises collaboration and a positive team culture. Think of times when you worked effectively within a team. Highlight your enthusiasm for contributing to a supportive work environment and how you can help foster a cooperative atmosphere at Repco.