At a Glance
- Tasks: Lead daily operations at a luxurious 5-star boutique hotel, ensuring exceptional guest experiences.
- Company: Join a stunning hotel in West Scotland, perfect for intimate getaways and exclusive weddings.
- Benefits: Enjoy a competitive salary, live-in accommodation, and performance-related bonuses.
- Why this job: Be part of a passionate team dedicated to luxury service in a breathtaking location.
- Qualifications: Experience in boutique hotel management, strong leadership, and financial skills required.
- Other info: Opportunity to shape unforgettable guest experiences in a beautiful setting.
The predicted salary is between 42000 - 58800 £ per year.
The Place
Our client owns an exquisite 5-star boutique hotel nestled in the scenic heart of West Scotland offering guests a relaxed and intimate escape to a private family getaway or a luxurious exclusive use wedding venue.
The Job
As General Manager, youll be at the heart of this luxurious venue, overseeing day-to-day operations with a dedicated approach that will enhance the guests' experiences. This is a hands-on role, perfect for a people person with an exceptional sense of hospitality, looking to lead by example. You will be responsible for running all areas of the propertyfrom guest satisfaction and team recruitment to financial management and strategic promotionwhile upholding the highest standards of luxury service.
The Role
Deliver an unparalleled guest experience through attention to detail, responsiveness, and commitment.
Oversee and lead all departments: front and back of house, kitchen, reception, and housekeeping.
Manage reservations, ensuring accuracy in records and guest preferences.
Conduct regular maintenance, cleanliness, and kitchen checks to keep all areas pristine.
Recruit, train, and develop a high-performing seasonal team.
Handle the guest house budget and in-house accounts, liaising with an off-site accountant for VAT submissions.
Develop revenue-increasing strategies and utilize social media for guest house promotion.
The Person
Proven Boutique Hotel Management Experience: Ideally at a 5-star level, with the skillset to oversee all guest house operations.
Versatility and Leadership: Preferably chef-trained or experienced in kitchen operations and willing to work hands-on in all areas.
Exceptional Organizational Abilities: Efficient time-management and a talent for multi-tasking.
Guest-Centric Mindset: A true passion for guest satisfaction and delivering memorable stays.
Financial Acumen: Skilled in budget management, payment processing, and monitoring expenditures.
The Rewards
Salary £42,000
Live-in Accommodation
Performance-Related Bonus Scheme
If youre ready to bring your passion and experience to a place where hospitality meets natural beauty. Apply today to help shape an unforgettable guest experience in one of West Scotland's most stunning locales!
Xpress Recruitment is acting as an Employment Agency in relation to this vacancy.All candidates registering with Xpress Recruitment will need to provide proof of identity, eligibility to work in UK and any relevant qualifications and references.
AMRT1_UKCT
Hotel General Manager employer: Xpress Recruitment
Contact Detail:
Xpress Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Familiarize yourself with the specific luxury standards and guest expectations of 5-star boutique hotels. Research the hotel’s unique offerings and how they differentiate themselves in the market, as this knowledge will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in boutique hotels. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your hands-on leadership style and provide examples of how you've successfully managed diverse teams in previous roles. Highlight your ability to enhance guest experiences through effective team management and operational excellence.
✨Tip Number 4
Showcase your financial acumen by being ready to discuss strategies you've implemented in past roles that improved budget management and increased revenue. This will demonstrate your capability to handle the financial aspects of the General Manager role effectively.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in boutique hotel management, especially at a 5-star level. Detail your roles and responsibilities that align with overseeing guest satisfaction and team management.
Showcase Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've successfully managed teams, recruited staff, and trained employees in a hospitality setting. Highlight any chef training or kitchen operations experience.
Emphasize Guest-Centric Approach: Illustrate your passion for guest satisfaction by sharing specific instances where you went above and beyond to enhance the guest experience. This could include feedback from guests or successful initiatives you implemented.
Detail Financial Management Skills: Include information about your financial acumen, such as budget management, payment processing, and monitoring expenditures. Providing examples of how you've developed revenue-increasing strategies will strengthen your application.
How to prepare for a job interview at Xpress Recruitment
✨Showcase Your Hospitality Passion
Make sure to express your genuine passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to enhance guest experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and develop your team. Highlight any experience you have in training staff or managing diverse departments, as this is crucial for a General Manager role.
✨Be Ready with Financial Insights
Since financial management is a key part of the job, be prepared to talk about your experience with budgeting, cost control, and revenue strategies. Bring examples of how you've successfully managed finances in past positions.
✨Emphasize Attention to Detail
In a luxury setting, attention to detail is paramount. Be ready to provide examples of how you've ensured high standards in cleanliness, maintenance, and overall guest satisfaction in your previous roles.