At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences.
- Company: Award-winning Scottish pub and restaurant in East Lothian.
- Benefits: Competitive salary, supportive management, and career progression opportunities.
- Other info: Dynamic environment with potential to grow into a General Manager role.
- Why this job: Join a vibrant team and make a real impact in a respected venue.
- Qualifications: Experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 30000 - 38000 £ per year.
Location: Musselburgh, East Lothian
Salary: £30,000 - £38,000 (Doe)
Job Type: Full-time, Permanent
About the Client: We are delighted to be representing an award-winning, beautiful restaurant and venue nestled in the heart of East Lothian. Renowned for its exceptional cuisine, stunning setting and commitment to providing unforgettable experiences, this establishment is a cornerstone of the local community and a destination for discerning visitors. The business prides itself on quality, warmth and operational excellence.
The Opportunity: We are seeking an enthusiastic, hands-on, and motivated Assistant General Manager to support the General Manager in leading the front-of-house team and overseeing daily operations. This is an excellent opportunity for a skilled Supervisor or Duty Manager looking to take the next step, or an experienced Assistant Manager seeking a new challenge in a premium environment.
Key Responsibilities:
- Support the General Manager in all aspects of daily operations, ensuring seamless service delivery from lunch through to evening dining and special events.
- Lead and motivate the front-of-house team on the floor, setting the standard for service excellence and maintaining a positive, professional atmosphere.
- Assist in upholding the venue's reputation for exceptional guest experience, handling any feedback professionally and ensuring guest satisfaction.
- Help drive revenue and profitability by supporting with stock control, rota management to control labour costs, and assisting with initiatives to increase average spend.
- Work collaboratively with the kitchen team to ensure smooth communication and perfect timing between front-of-house and back-of-house.
- Support with staffing duties, including assisting with recruitment, training new team members, managing rotas, and contributing to performance development.
- Ensure compliance with all health, safety, and licensing regulations, assisting the General Manager with administrative tasks and supplier relationships as needed.
- Contribute to marketing and promotional activities, helping to attract new guests and nurture regular local loyalty.
The Ideal Candidate Will Have:
- Previous experience as an Assistant Manager, Duty Manager, or Senior Supervisor within a quality restaurant or hospitality venue.
- A genuine passion for food, drink, and delivering outstanding customer service.
- Good financial awareness, with experience in managing rotas, labour targets, and stock control.
- Strong leadership presence on the floor, with the ability to motivate and inspire a team.
- Excellent communication skills and a calm, problem-solving approach under pressure.
- A solid understanding of health & safety and licensing regulations.
- A desire to grow and develop within the business, with the potential to progress towards a General Manager role in the future.
What's on Offer:
- A competitive salary dependent on experience.
- The opportunity to work at one of Scotland's most respected restaurants.
- A supportive management team and a warm, professional working environment.
- Genuine potential for career progression within an established and growing business.
Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Assistant General Manager in Dunfermline employer: Xpress Recruitment
Join an award-winning pub and restaurant in Musselburgh, East Lothian, where exceptional cuisine meets a warm, community-focused atmosphere. As an Assistant General Manager, you'll thrive in a supportive environment that values operational excellence and offers genuine opportunities for career progression within a respected establishment. Enjoy a competitive salary and the chance to lead a passionate team dedicated to delivering unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Dunfermline
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Xpress Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Xpress Recruitment
Don't be shy about reaching out to Xpress Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Dunfermline
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Xpress Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Xpress Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
