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- Tasks: Support sales by managing client accounts and delivering excellent customer service.
- Company: Join Express Fuel, a fast-growing leader in the fuel industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, and career progression opportunities.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Experience in customer service or account management with strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full-time, permanent basis in North Anston, South Yorkshire.
Fantastic Company Benefits Include:
- Competitive Salary: £27,000 - £30,000 per annum (depending on experience)
- Holiday: 25 days annual leave plus bank holidays
- Additional: Career progression opportunities; friendly and supportive team environment
About the role:
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast-growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high-quality service is delivered at all times.
Key responsibilities include:
- Respond to incoming calls and emails promptly, delivering excellent customer service
- Build and maintain strong relationships with clients and suppliers
- Manage existing client accounts and identify opportunities for growth and re-engagement
- Support the sales team in achieving targets and business objectives
- Assist with customer retention and engagement activity
- Process client orders accurately and efficiently
- Carry out general administrative duties including scheduling and document management
- Provide cover and support for colleagues during absences
- Maintain accurate records and ensure effective use of administrative systems
- Undertake any additional duties as required by the business
About you:
As a Sales Support Administrator, you will have previous experience in customer service or account management, with strong communication skills and a proactive, professional approach. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. You will be motivated by delivering excellent customer service, building long-term relationships, and supporting a busy sales environment. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday - Friday, 8am - 5pm. Please note due to the location you will need your own transport, and parking is provided.
About Express Fuel:
Express Fuel is a fast-growing, market-leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long-term relationships. As a forward-thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team.
If you have the relevant skills and experience for this Sales Support Administrator and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered.
Please check your email inbox and spam / junk mail folder for any email correspondence for this Vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
No Recruitment Agencies Please.
Sales Support Administrator in Sheffield employer: Xpress Fuel
Contact Detail:
Xpress Fuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Express Fuel and understand their values and services. Think about how your skills in customer service and account management can directly contribute to their sales growth. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Administrator in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and account management. We want to see how your skills align with the Sales Support Administrator role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team at Express Fuel and how you can contribute to our success.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Xpress Fuel
✨Know Your Stuff
Before the interview, make sure you understand Express Fuel's business and the role of a Sales Support Administrator. Familiarise yourself with their services and how they prioritise customer service. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples from your past experiences where you've delivered excellent customer service. Think about specific situations where you resolved issues or built strong relationships with clients, as these will resonate well with the interviewers.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple priorities. You might want to share a time when you successfully juggled various tasks or projects. This will highlight your ability to thrive in a busy sales environment, which is crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, growth opportunities, or the company's future plans. This shows that you're not just interested in the job but also in how you can contribute to the company's success.