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- Tasks: Support sales by managing client accounts and delivering excellent customer service.
- Company: Join Express Fuel, a fast-growing leader in the fuel industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, and career progression opportunities.
- Other info: Friendly work environment with opportunities for growth and development.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Experience in customer service or account management with strong communication skills.
Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full-time, permanent basis in North Anston, South Yorkshire.
Fantastic Company Benefits Include:
- Competitive Salary: £27,000 – £30,000 per annum (depending on experience)
- Holiday: 25 days annual leave plus bank holidays
- Additional: Career progression opportunities; friendly and supportive team environment
About the role:
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast-growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high-quality service is delivered at all times.
Key responsibilities include:
- Respond to incoming calls and emails promptly, delivering excellent customer service
- Build and maintain strong relationships with clients and suppliers
- Manage existing client accounts and identify opportunities for growth and re-engagement
- Support the sales team in achieving targets and business objectives
- Assist with customer retention and engagement activity
- Process client orders accurately and efficiently
- Carry out general administrative duties including scheduling and document management
- Provide cover and support for colleagues during absences
- Maintain accurate records and ensure effective use of administrative systems
- Undertake any additional duties as required by the business
About you:
As a Sales Support Administrator, you will have previous experience in customer service or account management, with strong communication skills and a proactive, professional approach. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. You will be motivated by delivering excellent customer service, building long-term relationships, and supporting a busy sales environment. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday – Friday, 8am – 5pm. Please note due to the location you will need your own transport, and parking is provided.
About Express Fuel:
Express Fuel is a fast-growing, market-leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long-term relationships. As a forward-thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team.
If you have the relevant skills and experience for this Sales Support Administrator and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered.
Please check your email inbox and spam / junk mail folder for any email correspondence for this Vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
No Recruitment Agencies Please.
Sales Support Administrator employer: Xpress Fuel
Contact Detail:
Xpress Fuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Fuel. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and account management. Think about your past experiences and how they relate to the role of Sales Support Administrator. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, as a Sales Support Administrator, you'll need to demonstrate your ability to build strong relationships with clients and suppliers, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. We love seeing personality, so don’t be afraid to let yours show through.
Showcase Your Skills: In your application, be sure to showcase your organisational skills and attention to detail. Mention any experience with Microsoft Office or administrative systems, as these are key for the role. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at Xpress Fuel
✨Know the Company Inside Out
Before your interview, take some time to research Express Fuel. Understand their services, values, and recent developments in the fuel industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Support Administrator, excellent customer service is key. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Be ready to discuss how you can contribute to maintaining high standards of service.
✨Demonstrate Organisational Skills
This role requires managing multiple priorities, so be prepared to talk about how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines, and how these have helped you in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how success is measured in the role. This shows that you’re engaged and thinking about your future with the company.