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- Tasks: Support sales by managing client accounts and delivering excellent customer service.
- Company: Join Express Fuel, a fast-growing leader in the fuel industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, and career progression opportunities.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Experience in customer service or account management with strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full-time, permanent basis in North Anston, South Yorkshire.
Fantastic Company Benefits Include:
- Competitive Salary: £27,000 - £30,000 per annum (depending on experience)
- Holiday: 25 days annual leave plus bank holidays
- Additional: Career progression opportunities; friendly and supportive team environment
About the role:
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast-growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high-quality service is delivered at all times.
Key responsibilities include:
- Respond to incoming calls and emails promptly, delivering excellent customer service
- Build and maintain strong relationships with clients and suppliers
- Manage existing client accounts and identify opportunities for growth and re-engagement
- Support the sales team in achieving targets and business objectives
- Assist with customer retention and engagement activity
- Process client orders accurately and efficiently
- Carry out general administrative duties including scheduling and document management
- Provide cover and support for colleagues during absences
- Maintain accurate records and ensure effective use of administrative systems
- Undertake any additional duties as required by the business
About you:
As a Sales Support Administrator, you will have previous experience in customer service or account management, with strong communication skills and a proactive, professional approach. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. You will be motivated by delivering excellent customer service, building long-term relationships, and supporting a busy sales environment. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential.
Working hours are Monday - Friday, 8am - 5pm. Please note due to the location you will need your own transport, and parking is provided.
About Express Fuel:
Express Fuel is a fast-growing, market-leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long-term relationships. As a forward-thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team.
If you have the relevant skills and experience for this Sales Support Administrator and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this Vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
No Recruitment Agencies Please.
Locations
Sales Support Administrator in Rotherham, Yorkshire employer: Xpress Fuel
Contact Detail:
Xpress Fuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Rotherham, Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Fuel. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and account management. Think about your past experiences and how they relate to the role of Sales Support Administrator. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, as a Sales Support Administrator, you'll need to demonstrate your ability to build relationships and deliver excellent customer service right from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator in Rotherham, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and account management. We want to see how your skills align with the Sales Support Administrator role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Express Fuel and how you can contribute to the team. Keep it friendly and professional, just like we are!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your strong communication skills. Whether it’s through your CV or cover letter, let us know how you’ve successfully built relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Xpress Fuel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Administrator. Familiarise yourself with the key responsibilities like managing client accounts and supporting the sales team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you built strong relationships with clients or resolved issues effectively. This will demonstrate your ability to deliver excellent service, which is crucial for the job.
✨Be Organised and Proactive
The job requires strong organisational skills and the ability to manage multiple priorities. During the interview, highlight your experience with administrative tasks and how you stay organised. You might even want to mention any tools or systems you use to keep track of your work, as this shows you're proactive and ready to hit the ground running.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.