At a Glance
- Tasks: Repair vehicles with bodywork damage and deliver high-quality results in a fast-paced environment.
- Company: Join Xpress Centres, part of DAC Holdings, known for top-notch solutions globally.
- Benefits: Competitive salary, performance bonuses, holiday perks, and staff discounts on repairs and holidays.
- Other info: Dynamic work culture with opportunities for career progression and innovation.
- Why this job: Be part of a growing team where your skills can shine and make a real impact.
- Qualifications: Experience in body shop repairs, MET skills, and a full UK driving licence required.
The predicted salary is between 35640 - 45000 £ per year.
Company Description
Xpress Centres is a fast-growing company with ambitious growth plans. We are part of a multi-faceted high-growth Banbury based company DAC Holdings with a strong reputation for delivering best-in-class solutions on a global scale. We are a team which prides itself on putting our customers first. You could really make a difference to our team and business and play a huge part in the exciting growth plans of our company.
The opportunity:
- An exciting opportunity to take up a position as a Multi skilled Repair technician at our Xpress Centre.
- You will be working on your own and carrying out repairs on vehicles with body work damage.
- Completing vehicle repairs to the highest quality in the same day, one day key to key.
- This is a perfect opportunity for someone who is confident in their ability, is capable of MET to the level of fitting a new door, is competent with flatliner / Miracle pull systems, and can refinish to a high quality of workmanship.
- This is a fantastic opportunity for someone looking to progress their career in a fast-moving forward-thinking company.
The Role:
- Key responsibility to complete repairs from start to finish in a time-sensitive environment to the highest quality.
- To be able to inspect a vehicle for damage appraisal, clearly identify what the damage is, what new parts are required and liaise with our central hub on the repair details.
- To have their own hand tools to complete MET to the level of door replacement, bumper removal/refit, trim removal and all associated fittings.
- To be confident using Flatliner / Miracle pull equipment and covering larger repairs.
- To be able to follow process and cover all aspects of refinish, this would include 3 stage systems.
- Process damage vehicles on the internal body shop IT systems.
- Maintain the cleanliness of the Xpress Centre.
- Process deposit payments for pre-booked orders.
- Manage the customer relationship through the full order cycle.
- To be able to manage time and plan the work schedule within the given day.
- To be able to manage stock and a reordering process to maintain product supply.
- Manage effective relationships with customers, colleagues and various other stakeholders internally and externally of the business.
- Work from other centres if required.
- Build relationships with work providers in the local area to support the proposition.
The ideal person:
- Work to deadlines and deliver quality workmanship every time.
- Live within an hour of their dedicated centre.
- Work on your own and manage your own time.
- Work effectively with the day shift.
- Ability to think for yourself and problem solve.
- Communicate effectively with the contact Centre.
- Have your own toolbox with a selection of comprehensive hand tooling.
- Use Body shop IT systems.
- Manage your own consumable stock levels.
- Demonstrate & manage replacement parts.
- Be innovative and creative, think of new ideas and innovation to ensure we continue to deliver an industry-leading service.
- Work accurately and efficiently.
- Adapt and change to new business & working procedures.
- Understand the importance of looking after our customers.
- Constantly deliver a high level of customer service that exceeds our customers’ expectations.
Qualifications
- Proven and current body shop experience.
- Including repair technician experience in MET, plastic repairs, metal panel and paint refinishing.
- Working with and using hand-held PDA/Tablet devices.
- Understanding of BSI 10125 or Body shop work procedures.
- Exceeding customers’ expectations and providing great customer service every time.
- Communicating to different customers and stakeholders.
- Using Microsoft Office (Outlook, Word, Excel) and CRM systems.
You will also:
- Have a full clean UK driving license - essential.
- Preferably have a current qualification in ATA Senior Cosmetic Repair or NVQ equivalent - essential.
- Be able to provide two years references, right to work in the UK, proof of address and be able to pass a Basic DBS Check in line with our industry compliance requirements.
The package:
- Competitive starting salary and OTE - Basic salary package up to £35,640.
- Performance related bonus £45,000 OTE.
- 23 days holiday (3 reserved for Christmas shutdown).
- £2,000 loyalty bonus (after 2 years service).
- Additional days holiday (for every 5 years service).
- 30% staff discount on vehicle repairs.
- 30% staff discounts on luxury villa holidays.
- Cycle to work scheme.
Great place to work with a fabulous team culture.
To apply please send a covering letter describing your relevant experience and what you can bring to the role and your CV.
Technician in Bedford employer: Xpress Centres
Xpress Centres is an exceptional employer, offering a dynamic work environment where technicians can thrive and make a significant impact on the company's ambitious growth plans. With competitive salaries, performance-related bonuses, and a strong emphasis on employee development, our team enjoys a supportive culture that prioritises customer satisfaction and innovation. Located in Banbury, we provide unique benefits such as staff discounts on vehicle repairs and luxury villa holidays, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technician in Bedford
✨Tip Number 1
Get to know the company inside out! Research Xpress Centres and DAC Holdings, so you can chat confidently about their values and growth plans during your interview. This shows you're genuinely interested and ready to be part of their exciting journey.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare examples of your past work that highlight your skills in MET, bodywork repairs, and customer service. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team culture at Xpress Centres. This not only shows your enthusiasm but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board!
We think you need these skills to ace Technician in Bedford
Some tips for your application 🫡
Show Off Your Skills:When writing your application, make sure to highlight your relevant experience and skills. We want to see how you can bring your expertise in MET, bodywork repairs, and customer service to our team!
Tailor Your Cover Letter:Don’t just send a generic cover letter! Take the time to tailor it to the role at Xpress Centres. Mention specific aspects of the job description that excite you and how you can contribute to our ambitious growth plans.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the technician role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Xpress Centres
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to vehicle repairs. Be ready to discuss your experience with MET, flatliner systems, and any specific techniques you've mastered. This will show that you're not just a good technician, but the right fit for their team.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it’s dealing with a tricky repair or managing time effectively, demonstrating your ability to think on your feet will impress the interviewers and highlight your suitability for a fast-paced environment.
✨Customer Service is Key
Since the company prides itself on customer satisfaction, be ready to talk about how you've gone above and beyond for customers in the past. Share specific instances where your actions led to positive outcomes, showing that you understand the importance of great service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth plans or the team culture. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
