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- Tasks: Lead planning and continuous improvement to enhance efficiency and customer satisfaction.
- Company: Join a forward-thinking logistics company focused on growth and innovation.
- Benefits: Up to £47,500 salary, 25 days holiday, private healthcare, and more perks.
- Why this job: Make a real impact in a dynamic environment with excellent career growth opportunities.
- Qualifications: Experience in transport operations, strong leadership, and a growth-oriented mindset.
- Other info: Inclusive culture welcoming diverse backgrounds and perspectives.
The predicted salary is between 40000 - 50000 £ per year.
Position Summary
Logistics done differently.
We are seeking a dynamic and forward-thinking individual to lead the Planning and Continuous Improvement functions within our dedicated distribution operation. Working alongside internal and external teams, you will drive optimal planning performance, cost efficiency, and customer satisfaction. This role is ideal for someone looking to grow within the business unit and the wider organisation. You\’ll be supported by a tailored development plan, sponsored at the appropriate level and owned by you.
This field-based role covers five key sites, with a focus on our customer production locations in Barnsley and Stoke but with a requirement to engage with teams based across our UK locations (internal and external) to ensure best practice.
Pay, benefits and more:
We\’re looking to offer a salary of up to £47,500 per annum plus company car/car allowance. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You\’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension , private healthcare and dental cover and many other perks.
What you\’ll do on a typical day / key responsibilities:
- Service: Own delivery performance, meeting KPIs and SLAs.
- Budget: Manage daily/weekly financial targets.
- CI: Lead improvement initiatives to boost efficiency and customer value.
- Strategic Impact: Drive business and customer objectives. Build strong relationships and identify growth opportunities. Challenge processes to improve performance. Report on CI outcomes.
- Communication: Communicate clearly and professionally. Maintain effective collaboration across teams.
- Service Excellence: Ensure consistent delivery and resolve issues effectively.
- People Leadership: Build high-performing teams. Lead recruitment, development, and succession planning.
- Decision-Making: Make informed decisions and drive improvements.
What you need to succeed at XPO:
- Proven track record in transport operations and customer service excellence
- Strong stakeholder engagement and leadership presence
- Lean/Six Sigma and / or Project Background
- Skilled in TMS/WMS/ERP systems
- Constructive, pragmatic, and growth-oriented mindset
Be part of something big.
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn\’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don\’t hesitate to let us know.
Planning / CI Manager employer: XPO
Contact Detail:
XPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning / CI Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at XPO. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by researching common questions for Planning and CI Manager roles. Think about how your past experiences align with their needs and be ready to share specific examples.
✨Tip Number 3
Show off your skills! If you have experience with Lean/Six Sigma or TMS/WMS/ERP systems, make sure to highlight that during your conversations. It’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at XPO.
We think you need these skills to ace Planning / CI Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Planning / CI Manager role. Highlight your achievements in transport operations and customer service to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven improvements and built strong relationships in previous positions.
Showcase Your Leadership Skills: Since this role involves people leadership, don’t forget to mention your experience in building high-performing teams. We want to see how you’ve led recruitment and development initiatives in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at XPO
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) and financial targets relevant to the role. Be ready to discuss how you've met or exceeded these in past positions, as this will show your understanding of the business's operational goals.
✨Showcase Your CI Skills
Prepare examples of continuous improvement initiatives you've led. Highlight specific outcomes and how they benefited customer satisfaction and efficiency. This will demonstrate your proactive approach and ability to drive change.
✨Engage with Stakeholders
Think about how you’ve built relationships with stakeholders in previous roles. Be prepared to discuss your communication style and how you ensure collaboration across teams. This is crucial for a role that involves working with various internal and external teams.
✨Emphasise Leadership Experience
If you have experience in leading teams, make sure to share it! Discuss your approach to recruitment, development, and succession planning. This will show that you can build high-performing teams, which is essential for the Planning / CI Manager position.