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- Tasks: Lead night operations, ensuring seamless service and team performance.
- Company: Dynamic hospitality and service provider with a 24/7 operation.
- Benefits: Base salary of £21,500 plus performance bonuses and career growth.
- Why this job: Join a vibrant team and make a real impact in a fast-paced environment.
- Qualifications: Experience in management or supervisory roles preferred.
- Other info: Remote work with occasional travel; perfect for night owls!
The predicted salary is between 21500 - 30000 £ per year.
Night Service Controller (Remote with occasional travel to Uxbridge)
Base salary of £21,500 + quarterly performance-based bonus
The purpose of this role is to provide essential out-of-hours support, ensuring seamless operation during night and day shifts.
As our Night Team Leader you will play a crucial role in ensuring that your team delivers excellent service, manages operational logistics, and maintains safety and compliance.
Main purpose of role: To manage the warehouse day team effectively to ensure that all goods are moved in and out of our warehouse efficiently.
A track record at a supervisory or management level within a complex, fast-paced transport operation.
Excellent knowledge of driving compliance and associated regulations (a CPC would be ideal).
A strong personality with the ability to effectively manage drivers, push for operational excellence and challenge the status quo.
Key responsibilities include:
- Driving operational excellence and achieving productivity targets.
- Financial stewardship and performance management.
- Developing and maintaining key customer and stakeholder relationships.
Typical responsibilities include:
- Carry out day-to-day driver planning, focusing on resource optimisation, using both XPO and agency colleagues.
- Ensure that all drivers comply with EU and Working Time Directive regulations and investigate accidents/incidents promptly.
- Lead the team to meet and exceed operational objectives, such as service provision, productivity and fuel KPIs.
- Lead, manage and engage teams, driving continuous improvement.
Night Operations Leader & Performance Manager in Northampton employer: XPO
Contact Detail:
XPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Leader & Performance Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their night operations. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in managing teams and driving operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Night Operations Leader & Performance Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Operations Leader & Performance Manager role. Highlight relevant experience in managing teams and operational logistics, as well as any customer service achievements that show you can keep our hotels and health clubs buzzing.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your supervisory experience and how you’ve driven operational excellence in previous positions. We want to see your personality come through!
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to highlight any relevant qualifications or experiences you have, like a CPC. This will show us that you understand the importance of safety and regulations in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at XPO
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Operations Leader & Performance Manager. Familiarise yourself with the key aspects of managing night shifts, operational logistics, and customer service excellence. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential team leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved processes. Highlight how you can motivate your team to achieve operational excellence and maintain high standards.
✨Understand Compliance and Regulations
Since the role involves driving compliance and safety, brush up on relevant regulations, especially those related to night operations. Be ready to discuss how you would ensure compliance within your team and what steps you would take to handle any issues that arise during night shifts.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their expectations for the role, the challenges they face during night operations, and how success is measured. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
