At a Glance
- Tasks: Lead teams and ensure exceptional service during night shifts across various locations.
- Company: Dynamic hospitality and service provider with a focus on excellence.
- Benefits: Competitive salary, performance bonuses, and opportunities for career growth.
- Why this job: Join a vibrant team and make a real impact in a fast-paced environment.
- Qualifications: Experience in management or supervisory roles, strong leadership skills required.
- Other info: Flexible remote work with occasional travel and a supportive team culture.
The predicted salary is between 21500 - 30000 £ per year.
The purpose of this role is to provide essential out-of-hours support, ensuring seamless operation during night and day shifts.
As our Night Team Leader, you will play a crucial role in ensuring that your team delivers excellent service, manages operational logistics, and maintains safety and compliance.
Main purpose of role: To manage the warehouse day team effectively to ensure that all goods are moved in and out of our warehouse efficiently.
A track record at a supervisory or management level within a complex, fast-paced transport operation is required, along with excellent knowledge of driving compliance and associated regulations (a CPC would be ideal).
A strong personality with the ability to effectively manage drivers, push for operational excellence and challenge the status quo is essential.
Key responsibilities include:
- Driving operational excellence and achieving productivity targets.
- Financial stewardship and performance management.
- Developing and maintaining key customer and stakeholder relationships.
Typical responsibilities include:
- Carry out day-to-day driver planning, focusing on resource optimisation, using both XPO and agency colleagues.
- Ensure that all drivers comply with EU and Working Time Directive regulations and investigate accidents/incidents promptly.
- Lead the team to meet and exceed operational objectives, such as service provision, productivity and fuel KPIs.
- Lead, manage and engage teams, driving continuous improvement.
General Manager in Northampton employer: XPO
Contact Detail:
XPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar names pop up!
We think you need these skills to ace General Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of General Manager. Highlight your experience in managing teams and driving operational excellence, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved performance in previous positions.
Showcase Your Leadership Skills: We want to see your leadership style! Use your application to demonstrate how you've motivated teams and achieved results in fast-paced environments.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role.
How to prepare for a job interview at XPO
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Manager in a night service context. Familiarise yourself with operational logistics, customer service expectations, and compliance regulations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Night Team Leader, you'll need to manage and motivate your team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlighting these skills will reassure the interviewer that you can handle the challenges of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as managing a crisis during the night shift or ensuring compliance with safety regulations. Think through potential scenarios and how you would respond, demonstrating your problem-solving abilities and quick thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's approach to operational excellence or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.