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- Tasks: Lead a dynamic team in a fast-paced service centre environment.
- Company: Join XPO, a top global provider of transportation services.
- Benefits: Competitive pay, health insurance from day one, and generous PTO.
- Other info: Opportunities for growth and education assistance available.
- Why this job: Shape the future of logistics while developing your leadership skills.
- Qualifications: 5 years of supervisory experience and knowledge of LTL industry.
The predicted salary is between 40000 - 50000 £ per year.
What you’ll need to succeed as a Service Center Manager at XPO:
- 5 years of supervisory experience
- Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed
Preferred qualifications:
- Bachelor’s degree, 4 years of related work experience, or equivalent military experience
- Experience with process improvement and the use of Lean and/or Six Sigma
- Able to multitask and prioritise work with excellent organisational skills
- Experience in an LTL environment
- Solid analytical skills
- Exceptional leadership, communication, presentation and administrative skills
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
- Supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
- Plan daily manpower needs to ensure freight is delivered on time and picked up promptly
- Provide information frequently to all employees about service center productivity and company policies and procedures
- Research, monitor and implement all opportunities to cut costs and improve efficiencies
- Maintain clean and safe working conditions of the facility and equipment
- Comply with all applicable laws/regulations as well as all company policies/procedures
- Route proper documentation and oversee procedure control for hazardous material shipments
Service Center Managers are required to:
- Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
- Work outdoors in inclement weather
About XPO:
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
Manager, Service Center 3 employer: XPO
Contact Detail:
XPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Service Center 3
✨Tip Number 1
Network like a pro! Reach out to your connections in the LTL industry and let them know you're on the hunt for a Service Center Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of transportation rules and regulations. Be ready to discuss how your experience aligns with the job description, especially around process improvement and leadership skills. Show them you mean business!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining XPO and being part of our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to remind them why you’re the perfect fit for the Service Center Manager position.
We think you need these skills to ace Manager, Service Center 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Center Manager role. Highlight your supervisory experience and any relevant knowledge of the LTL industry. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: In your application, don’t forget to showcase your leadership and communication skills. We’re looking for someone who can effectively manage a team, so share examples of how you've done this in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role at XPO.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at XPO
✨Know Your LTL Inside Out
Make sure you brush up on your knowledge of the Less-than-Truckload (LTL) industry. Familiarise yourself with transportation rules, OSHA standards, and hazardous materials regulations. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential leader who understands the ins and outs of the industry.
✨Showcase Your Leadership Skills
As a Service Center Manager, you'll be supervising a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or implemented training programmes. This will help the interviewers see you as someone who can inspire and develop others.
✨Be Ready to Discuss Process Improvement
Since experience with process improvement is preferred, come prepared with specific examples of how you've used Lean or Six Sigma methodologies in previous roles. Highlight any successful projects where you improved efficiency or reduced costs, as this aligns perfectly with what they’re looking for.
✨Master the Art of Multitasking
In a fast-paced environment like a service centre, multitasking is key. Be ready to share how you've effectively prioritised tasks in previous jobs. You might even want to prepare a scenario where you had to juggle multiple responsibilities and how you managed to keep everything on track.