2nd Line End User Support Engineer

Join to apply for the 2nd Line End User Support Engineer role at XPO . We are seeking a passionate, approachable, and customer-focused IT Support Analyst to join our central IT team. This role offers an exciting opportunity to work with the latest technology in a fast-paced environment where no two days are the same. Pay, benefits, and more: The salary is up to £41,580 per annum. Benefits include 25 days of holiday (plus bank holidays), with options to buy additional days, high street discounts, a cycle-to-work scheme, a workplace pension, and other perks. Typical responsibilities: Resolving desktop and server incidents, updating incidents in the ticket system Installing and configuring computers, servers, and peripherals User account administration within Active Directory Ownership of PC & Laptop builds Providing customer service and maintaining relations Requirements: Configuring PCs & Laptops to standard specifications Support for Windows Server 2012, 2016, 2019 Experience with Windows 7 and 10 in an AD domain environment Proficiency with MS Office (2013, 2016) Knowledge of Active Directory We value diversity and encourage applications from all backgrounds. If you need any accommodations during the recruitment process, please contact our team. About XPO: We are a leading provider of supply chain solutions, leveraging technology and services to help our clients manage goods efficiently. Our global team of energetic and innovative professionals makes XPO a great place to work. The above statements describe the general nature of the work but are not exhaustive. Employees may be asked to perform additional duties as needed. #J-18808-Ljbffr