Planning & Customer Support Supervisor in Northampton

Planning & Customer Support Supervisor in Northampton

Northampton Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
XPO TRANSPORT SOLUTIONS UK LIMITED

At a Glance

  • Tasks: Supervise transport and warehouse operations, ensuring compliance and efficiency.
  • Company: Join XPO Transport Solutions, a leader in innovative logistics.
  • Benefits: Enjoy 25 days holiday, high street discounts, and a workplace pension.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Be part of a dynamic team that values training and development.
  • Qualifications: Strong leadership skills and experience in transport planning.

The predicted salary is between 30000 - 40000 Β£ per year.

XPO TRANSPORT SOLUTIONS EUROPE Logistics done differently. Here at XPO, we take our people seriously. We are looking for a talented Contract Supervisor to join us, working a day shift 08:00-17:00 at our site in Crick.

As a Contract Supervisor, you will oversee the transport and warehouse operations in line with the daily requirements at the Crick site. You will also support the Contract Manager to satisfy the needs of the customer efficiently and effectively, whilst ensuring full compliance with health & safety processes and procedures.

We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You will have access to a variety of high street discounts, a cycle to work scheme, a workplace pension, and many other perks.

  • Ensure all XPO logistics company processes and procedures are followed with regard to all operational activity.
  • Responsible for the afternoon transport planning:
    • Dispatch & debrief drivers as per company policy.
    • Ensure depot compliance is up to date on Tacho management system, and all infringements are signed off in a timely manner.
    • Complete a full walk around and deck check at the beginning & end of the shift and check system/action as required.
    • Manage fleet compliance, booking any servicing & MOTs, updating files and online tracking tools.
    • Complete vehicle checks highlighting MOT/Service information and ensuring any out of service/MOT are not loaded.
    • Ensure all inbound/outbound freight is managed effectively, allocated to the correct areas ready for onwards movement, and that hold freight and returns are stored as required.
    • Ensure warehouse area is kept clean and tidy at all times.
    • Ensure that any damage caused or identified while loading/unloading is dealt with in line with the Goods in Transit process and that statements are taken.
  • Strong team leadership and people management.
  • Fleet and compliance oversight (Tacho, MOTs, servicing).
  • KPI reporting (Excel, Power BI).

Planning & Customer Support Supervisor in Northampton employer: XPO TRANSPORT SOLUTIONS UK LIMITED

At XPO Transport Solutions Europe, we pride ourselves on fostering a supportive and dynamic work environment where continuous training and development are at the forefront. As a Planning & Customer Support Supervisor in Crick, you'll enjoy a comprehensive benefits package, including 25 days of holiday, high street discounts, and a workplace pension, all while being part of a team that values compliance, safety, and operational excellence. Join us to grow your career in logistics with a company that truly invests in its people.

XPO TRANSPORT SOLUTIONS UK LIMITED

Contact Details:

XPO TRANSPORT SOLUTIONS UK LIMITED Recruitment Team

We think you need these skills to ace Planning & Customer Support Supervisor in Northampton

Transport Planning
Warehouse Operations Management
Health & Safety Compliance
Fleet Management
Tacho Management
MOT and Servicing Coordination
Operational Process Adherence