Transport Operator (Trunking)

Overview

Logistics done differently.

How would you like to work for a company that can truly accelerate your career? Feel like you’ve got more to give, but nowhere to grow? At XPO, we believe in unlocking potential — with constant training, real development opportunities, and a culture that supports your ambition.

Here at XPO, we take our people seriously. We’re looking for a talented Transpot Operator to join us on a full-time, permanent basis working at our Gloucester site. Shift pattern is Mon – Fri 3pm – 12pm.

Pay, benefits and more

We’re looking to offer a salary of up to £ 33,502.95 (inclusive of shift allowance). We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

Responsibilities

• Brief and debrief drivers, ensuring accurate reporting of defects, incidents, and delivery issues
• Monitor driver compliance with working time regulations and investigate incidents promptly
• Produce and oversee the daily trunk plan
• Manage data entry for orders, KPIs, and driver activities
• Liaise with line management to optimise use of hire vehicles and subcontractors
• Resolve customer queries via phone or email.
• Support fleet and trailer management
• Plan collections, urgent orders, and maximise fleet usage
• Communicate any changes or failed orders to customers and re-plan as needed
• Contribute to site health & safety initiatives
• Escalate issues to the operations manager.

Qualifications

• Experience in transport/trunking and fast-paced logistics environments
• Proven admin skills and confident in driver debriefing
• Working knowledge of Driver Hours Regulations and Health & Safety
• Strong geographical knowledge and analytical mindset
• Excellent communication and people engagement skills
• Self-motivated, career-driven, and able to use your own initiative
• Ability to build strong relationships with drivers and transport teams

Be part of something big

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.