At a Glance
- Tasks: Deliver high-touch support and manage client projects for fitness and wellbeing businesses.
- Company: Join Xplor, a leader in customer support and operations.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with a focus on building trusted relationships.
- Why this job: Make a real difference by providing exceptional service to clients.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Xplor is seeking a Customer Support/Operations specialist to deliver high-touch operational support and concierge-level service for SMB Fitness & Wellbeing clients. You will own requests from intake to completion, manage platform configurations, and coordinate customer projects with a focus on accuracy and proactive communication.
Reporting to the Support Operations Manager, you will balance front-line support with operational work, build trusted advisor relationships, and contribute to the team.
White-Glove Support & Operations Coordinator employer: Xplor
Xplor is an exceptional employer that prioritises employee growth and development, offering a structured 12-month learning path for the Remote SDR role. With a fully remote work culture, team members enjoy flexibility while being part of a supportive environment that encourages building meaningful relationships with prospects across the UK and Ireland. Join us to be part of a dynamic team where your contributions are valued and rewarded.
